Agency site

Displaying 1-10 of 204 items.
Contact us
complaints and disputes Complaints and disputes contact us ...
Web page | 2025-05-14
Performance and statistics
... fiscal year 2019–2020 fiscal year 2018–2019 air travel complaints per 100 flights – by airline air travel complaint decisions ... Fiscal year 2019–2020 Fiscal year 2018–2019 Air travel complaints per 100 flights – by airline Air travel complaint decisions ...
Web page | 2026-04-15
Requests for additional seats
... ways: on a case-by-case basis by resolving accessibility complaints ; and on a systemic basis by developing regulations, codes of ... ways: on a case-by-case basis by resolving accessibility complaints ; and on a systemic basis by developing regulations, codes of ...
Web page | 2017-01-05
Allergies and travel
... ways: on a case-by-case basis by resolving  accessibility complaints ; and on a systemic basis by developing regulations, codes of ... ways: on a case-by-case basis by resolving  accessibility complaints ; and on a systemic basis by developing regulations, codes of ...
Web page | 2015-10-23
Travelling with a mobility aid
... ways: on a case-by-case basis by resolving  accessibility complaints ;  on a systemic basis by developing regulations, codes of ... ways: on a case-by-case basis by resolving  accessibility complaints ;  on a systemic basis by developing regulations, codes of ...
Web page | 2015-11-27
Travelling with a service animal
... ways: on a case-by-case basis by resolving  accessibility complaints ; and on a systemic basis by developing regulations, codes of ... ways: on a case-by-case basis by resolving  accessibility complaints ; and on a systemic basis by developing regulations, codes of ...
Web page | 2015-10-23
Air travel: terms and conditions of carriage (tariffs)
What are your rights and responsibilities when flying? Who must have a tariff? What are a carrier’s responsibilities to its tariff? What’s included in a tariff? Where can you find a carrier’s tariff? What are your rights and responsibilities when flying? Travellers and air carriers both...
Web page | 2016-09-26
Access to Information and Privacy
Completed access to information requests The Agency posts summaries of completed access to information requests processed by its Access to Information and Privacy (ATIP) group on the Open Information portal of the Government of Canada. Related information Sources of federal government...
Web page | 2025-10-17
Transparency
Contents Proactive Disclosure Public Servants Disclosure Protection Act Access to Information and Privacy Proactive Disclosure The Government of Canada is working hard to enhance the role of Parliament and the proactive disclosure of information so that Canadians are better able to hold...
Web page | 2025-06-06
Terms and Conditions
... or incomplete any questions, comments, concerns or complaints regarding the administration of the You have the right to ... or incomplete Any questions, comments, concerns or complaints regarding the administration of the terms and conditions ...
Web page | 2017-02-28

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