Agency site

Displaying 11-20 of 410 items.
Overview of accessibility
... disabilities resolving individual accessibility-related complaints ordering corrective measures as required The Agency is ... disabilities resolving individual accessibility-related complaints ordering corrective measures as required overview of ...
Web page | 2017-01-04
Travelling
... of carriage accessibility learn more about the  types of complaints  that the agency can address. Archived content:  No Status:  ... of carriage accessibility Learn more about the  types of complaints  that the Agency can address. Published date:  Thursday, March ...
Web page | 2016-03-31
Baggage Rules Approach Backgrounder
Issue The Agency needs to establish a clear and transparent approach to the application of baggage rules (including checked and carry-on bags) in travel arrangements involving multiple air carriers for transportation to, from and within Canada, in order to reduce confusion for consumers and...
Web page | 2014-09-23
Service standards of the Agency
services standard target complaints resolution office 90 calendar days after the start notice is ... 60 calendar days 100% Services Standard Target Complaints Resolution Office 90 calendar days after the start notice is ...
Web page | 2026-01-07
Code of Values and Ethics for the Canadian Transportation Agency
... the context of our code. supporting prompt resolution of complaints related to values and ethics. Fostering a culture of values and ... the context of our Code. Supporting prompt resolution of complaints related to values and ethics. code of values and ethics for the ...
Publication | 2015-10-06
Accessibility of Non-National Airports System Air Terminals: Code of Practice
... be informed of schedule changes. comments from the public complaints filed with the agency reveal that many persons with mobility ... be informed of schedule changes. Comments from the Public Complaints filed with the Agency reveal that many persons with mobility ...
Publication | 2016-01-21
Interpretation Note on Section 32 of the Canada Transportation Act
The Agency’s Power to Review its Decisions and Orders 1. INTRODUCTION There is a basic legal principle in favour of the finality of court and tribunal decisions.  This principle is in the interests of parties to a proceeding who have legitimate expectations that a decision, once rendered...
Publication | 2015-10-05
Rail noise and vibration: Requirements for railway companies
... taking place. the act authorizes the agency to resolve  complaints about rail noise and vibration  related to construction or ... companies, see the guidelines for the resolution of complaints over railway noise and vibration . for more information about ...
Web page | 2019-07-30
Baggage
complaints about baggage Complaints about baggage baggage ...
Web page | 2016-10-14
The process for transferring or discontinuing railway line operations
Who does this apply to? The railway line transfer and discontinuance process applies to all railway lines held by federal railway companies. Within this process, a railway line excludes yard trackage, sidings, spurs or other track auxiliary to a railway line. If a railway company wishes to...
Web page | 2014-05-28

Also search in...

Type

Sector

Published