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Displaying 111-120 of 410 items.
Annual Report 2017-2018
... 2012 and 2016, the cta received about 700 air travel complaints annually. in 2017–18, we got that many in some months, and ended ... to the cta is also going up. in 2017–18, we received 123 complaints about the accessibility of transportation services, almost double ...
Publication | 2018-07-26
Speech from Canadian Transportation Agency Chair and CEO, Scott Streiner, at the International Civil Aviation Organization - North American, Central American & Caribbean Regional Office meeting, in Ottawa on August 1, 2018
... air carriers to issuing charter permits, handling consumer complaints from passengers to, of course, working to ensure the accessibility ... air carriers to issuing charter permits, handling consumer complaints from passengers to, of course, working to ensure the accessibility ...
Speeches | 2018-08-06
Guides and tools for rail
... and rates: a summary new guidelines for the resolution of complaints over railway noise and vibration railway noise measurement and reporting methodology rail noise and vibration complaints brochure railway crossings of other railways: a resource tool ...
Web page | 2020-12-22
FAQs: Air passenger protection regulations
... at no extra charge; proximity should be age-dependent. complaints processes should be simple, clear and consistent and there should ... at no extra charge; proximity should be age-dependent. Complaints processes should be simple, clear and consistent and there should ...
Web page | 2023-01-11
2017-2018 Annual Report on the Administration of the Access to Information Act
... office of the privacy commissioner on the resolution of complaints ; preparing statistical reports and annual reports to parliament on ... Office of the Privacy Commissioner on the resolution of complaints ; preparing statistical reports and annual reports to Parliament on ...
Publication | 2018-08-29
2017-2018 Annual Report on the Administration of the Privacy Act
... office of the privacy commissioner on the resolution of complaints ; preparing statistical reports and annual reports to parliament on ... Office of the Privacy Commissioner on the resolution of complaints ; preparing statistical reports and annual reports to Parliament on ...
Publication | 2018-08-29
Quarterly Financial Report for the quarter ended June 30, 2018
... resources recruited to address the influx of air travel complaints as well as the increased rates of pay stemming from the renewal of ... resources recruited to address the influx of air travel complaints as well as the increased rates of pay stemming from the renewal of ...
Publication | 2018-08-30
Air passenger protection regulations
Air Passenger Protection Regulations now finalized In May 2018, the Canadian Transportation Agency (CTA) began developing Air Passenger Protection Regulations to establish airline obligations toward passengers, including minimum compensation levels and standards of treatment in different...
Consultation | 2019-07-08
Air Passenger Protection Regulations Consultations - What We Heard
... of new regulations when different airlines are involved complaints and enforcement tariff topics, availability and filing next steps ... of New Regulations when Different Airlines are Involved Complaints and Enforcement Tariff Topics, Availability and Filing Next steps ...
Publication | 2018-10-15
CTA releases What We Heard Report summarizing its air passenger protection consultations
Gatineau, Quebec – October 16, 2018 – The Canadian transportation Agency (CTA) today released its What We Heard Report, summarizing the input it received from Canadians over the course of its national consultations on new air passenger protection regulations. The three-month consultation process...
News | 2018-10-15

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