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Displaying 241-250 of 410 items.
Departmental Results Report 2020-2021
... time, they have also managed to process a new record of complaints – more than 10 200, – many of them in the areas of passenger ... time, they have also managed to process a new record of complaints – more than 10 200, – many of them in the areas of passenger ...
Publication | 2021-12-02
Annual Report 2020–2021
... turmoil in air travel, 11,000 canadians filed air travel complaints with the cta – meaning we were receiving more complaints every week than we used to get in a year. and despite declines in ...
Publication | 2021-12-06
Annual Report on the Administration of the Privacy Act for 2020-2021
... office of the privacy commissioner on the resolution of complaints filed against the agency; coordinating the updating of the ... Office of the Privacy Commissioner on the resolution of complaints filed against the Agency; coordinating the updating of the ...
Publication | 2021-12-14
Annual Report on the Administration of the Access to Information Act for 2020-2021
... office of the privacy commissioner on the resolution of complaints filed against the agency; coordinating the updating of the ... Office of the Privacy Commissioner on the resolution of complaints filed against the Agency; coordinating the updating of the ...
Publication | 2021-12-14
Increase in the maximum amount of compensation the Agency can award for accessibility-related complaints
... 2022, the maximum compensation for accessibility-related complaints has increased to $20,536.81. in the context of an accessibility ... the Agency can award for accessibility-related complaints increase in the maximum amount of compensation the agency can ...
News | 2022-01-20
Protecting Personal Information During Adjudication: A Guide for Air Passengers
Read the pdf (816 KB) Disclaimer This is not a legal document. The explanations and definitions in this guide are for general guidance purposes only. Legal requirements and protections concerning personal information are set out in the Privacy Act and Access to Information Act. In case...
Publication | 2022-02-11
Supplementary Guidance: Evidentiary Requirement for Airlines for Complaints Relating to Crew Shortages
... and decisions prevail. in the context of air travel complaints filed with the canadian transportation agency (cta) that relate to ... Guidance: Evidentiary Requirement for Airlines for Complaints Relating to Crew Shortages supplementary guidance: evidentiary ...
Publication | 2022-02-11
Departmental Plan 2022-2023
... in the cta handling an unprecedented level of consumer complaints , while continuing to manage the other aspects of the economic ... and the end of november, the cta received about 10,000 complaints and, as a result of temporary funding provided by the government ...
Publication | 2022-03-02
Quarterly Financial Report for the quarter ended December 31, 2021
... months later, the cta received an unprecedented number of complaints : over 11,200 in those three months alone. by comparison, 826 complaints were filed in 2015, 3,367 in 2016, 5,565 in 2017, 7,650 in 2018 ...
Publication | 2022-03-02
Accessible Transportation for Persons with Disabilities Regulations Highlights
Watch the American Sign Language (ASL) videos Overview ASL version of Overview This is an American Sign Language (ASL) video with no audio Continue to the next video: Affected Transportation Service Providers   One of the CTA's core mandates is to...
Web page | 2022-03-14

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