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Displaying 311-320 of 410 items.
What We Heard: Proposed Changes to Strengthen the Air Passenger Protection Regulations
Read the pdf (484 KB) Related content News Release Consultation on proposed changes Consultation Paper Submissions Backgrounder Air Passenger Protection Regulations Budget Implementation Act, 2023 Introduction On June 22, 2023,...
Publication | 2023-11-15
Quarterly Financial Report For the quarter ended September 30, 2023
... increase the agency’s capacity to process air passengers complaints . The Agency’s total authorities available for use in ... increase the Agency’s capacity to process air passengers complaints . quarterly financial report for the quarter ended september 30, ...
Publication | 2023-11-30
Message from the Chair for International Day of Persons with Disabilities - 2023
... this includes continuing to prioritize all accessibility complaints that are submitted and proactively investigating incidents even when no complaints are filed. in addition to implementing its regulations, i have ...
News | 2023-12-01
2023 Accessibility Progress Report
... on how persons with disabilities can submit accessibility complaints about transportation services . there is also an accessible transportation complaints help line . the cta has also listed accommodations in its web ...
Publication | 2023-12-28
Air travel complaints per 100 flights – by airline – October 2022 to December 2023
the tables include airlines with an average of 1 or more complaints per 100 flights to/from/within canada submitted to the cta ... publishing. data from previous quarters is adjusted when complaints are identified as incorrect submissions.   complaints are ...
Web page | 2024-02-01
Lynx Air passengers - Important information about cessation of air operations
for passengers that have outstanding complaints about lynx air filed with the cta, or that wish to file a ... this air carrier: For passengers that have outstanding complaints about Lynx Air filed with the CTA, or that wish to file a ...
News | 2024-02-27
Canadian Transportation Agency’s 2024-2025 Departmental plan at a glance
... resolution and elimination of the backlog of air travel complaints Develop and implement the new APPR and accelerate the timely resolution and elimination of the backlog of air travel complaints canadian transportation agency’s 2024-2025 departmental plan ...
Web page | 2024-02-29
Departmental Plan 2024-2025
... agency (cta), highlighted by the successful launch of the complaints resolution office for air travel complaints , as well as the new funding and legislative authorities provided ...
Publication | 2024-02-29
Quarterly Financial Report For the quarter ended December 31, 2023
... increase the agency’s capacity to process air passengers complaints . an increase of approximately $2.3 million in funding received ... increase the Agency’s capacity to process air passengers complaints . An increase of approximately $2.3 million in funding received ...
Publication | 2024-02-29
Niveaux de gravité attribués et types de contraventions – transports aériens
Note On April 2, 2024, certain changes were brought to the Compliance and Enforcement Policy: The severity levels for some Air Passenger Protection Regulation (APPR) provisions have been adjusted; The same amounts for "per passenger" and "per event" will apply in the calculation of...
Web page | 2024-05-03

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