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Air travel complaints per 100 flights – by airline – Apr 2022 to Dec 2022
Context The tables include airlines with an average of 1 or more complaints per 100 flights to/from/within Canada submitted to the CTA during 1 of the quarterly periods. Airlines that did not meet this criteria, or that did not operate at least 100 flights over the reporting periods, are not...
Web page | 2023-02-01
Assigned severity levels and types of contraventions - Air
canada transportation act Canada Transportation Act assigned severity levels and types of contraventions - ...
Web page | 2024-05-03
Quarterly Financial Report for the quarter ended December 31, 2017
the canadian transportation agency is an independent, quasi-judicial tribunal and ... protect the human right of persons with disabilities to an accessible transportation network. we provide consumer protection for air ... protect the human right of persons with disabilities to an accessible transportation network. We provide consumer protection for air ...
Publication | 2018-02-27
What We Heard: Proposed Changes to Strengthen the Air Passenger Protection Regulations
canada transportation act Canada Transportation Act what we heard: proposed changes to strengthen the air ...
Publication | 2023-11-15
Quarterly Financial Report for the quarter ended September 30, 2020
the canadian transportation agency (cta) is an independent, quasi-judicial tribunal and ... the human right of persons with disabilities to an accessible transportation network. it provides consumer protection for ... the human right of persons with disabilities to an accessible transportation network. It provides consumer protection for ...
Publication | 2020-11-27
Additional Seating and the One Person, One Fare Requirement for Domestic Travel : A Guide
accessible transportation for persons with disabilities regulations Accessible Transportation for Persons with Disabilities Regulations ...
Publication | 2020-05-01
Inspections, investigations and compliance verifications
canada transportation act An individual in this table also means a sole ... 12,500 25,000 Level 5 $5,000 12,500 25,000 25,000 Mode:  Accessible Transportation Air Published date:  Wednesday, August 26, 2015 ReadSpeaker ...
Web page | 2015-08-26
Advance Notice/Supporting Documentation Requesting Services for Persons with Disabilities: A Guide
accessible transportation for persons with disabilities regulations Accessible Transportation for Persons with Disabilities Regulations ...
Publication | 2020-05-01
Air travel complaints resolution process
The CTA's simplified complaint process will be easy to access, more efficient and use new systems and technology to deliver faster outcomes to air passengers who submit complaints to the CTA. The process applies to all air travel complaints, including active complaints that have already been...
Web page | 2023-09-30
Members Code of Conduct
the canadian transportation agency (agency) is an independent, quasi-judicial, expert ... fundamental human right of persons with disabilities to an accessible transportation network. providing consumer protection for air ... fundamental human right of persons with disabilities to an accessible transportation network. Providing consumer protection for air ...
Web page | 2022-11-24

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