Agency site
Displaying 1-10 of 27 items.
... has information and resources to help you to plan your travel . if you run into problems while travelling and cannot resolve them directly with your air carrier, the agency can help you resolve a wide range of transportation ...
Web page | 2016-03-31
travellers and air carriers both have rights and responsibilities. these obligations are set ... and terms and conditions of carriage applicable to the air service provided and other incidental services. it informs the passenger ... carrier’s rights and responsibilities to you.
Air travel : terms and conditions of carriage (tariffs)
air travel : ...
Web page | 2016-09-26
... exposure to the allergens. these concerns extend to air travel given the practice of some air carriers to serve snacks and foods ...
Publication | 2016-06-15
the basis of disability in air travel
the Basis of Disability in Air Travel
removing communication barriers for travellers with ...
Publication | 2016-03-31
... developed forms and revised forms for complaints (i.e. air travel complaints and disability/accessibility-related complaints ...
Web page | 2016-07-14
the agency can address complaints from consumers related to an air carrier's tariff when the air traveler has concerns about: an air carrier's failure to apply ...
Web page | 2016-03-29
... the agency: issues licences to operate publicly available air services; administers an international charter regime, including permits ... and, facilitates and adjudicates certain air related complaints . the agency also performs an oversight role to ensure compliance ...
Web page | 2016-12-19
... members dispute resolution disputes resolved by the agency air travel complaints air travel complaints – informal ...
Web page | 2016-03-08
air travel complaints
Air travel complaints
contact an enforcement ...
Web page | 2016-09-22
air travel complaints accessibility complaints rail complaints marine ...
Web page | 2016-09-13