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Displaying 1-10 of 44 items.
... to a specialized dispute resolution system of formal and informal processes for rail, air and marine transportation matters within the federal transportation ...
Publication | 2016-09-19
... and responded (by mobile phone or email) to at least 180 informal requests/inquiries from agency employees, clients and the general ... work more effectively on complex atia and pa requests and complaints . the legal services division supports the needs of atip employees ...
Publication | 2023-10-18
... and responded (by mobile phone or email) to at least 150 informal requests/enquiries from agency employees, clients and the general ... work more effectively on complex atia and pa requests and complaints . the legal services division support the needs of atip employees ...
Publication | 2022-11-09
... transportation network. to provide consumer protection for air passengers. to help advance these mandates, the agency has three tools at ... and neighbours on the other, using a range of tools from facilitation and mediation to arbitration and adjudication. information ...
Publication | 2021-12-14
... . these best practices were published in november 2022. air carrier medical forms medical forms are a means for air carriers to ... it will close knowledge gaps about accessible air travel worldwide. the compendium is expected to be published by icao ...
Publication | 2023-10-17
... months alone. we continued to receive a high volume of air travel complaints during the reporting period, driven primarily by ...
Publication | 2021-12-06
... set and enforce economic, accessibility, and air passenger protection rules for the national transportation system; ... result 2 result indicator 2a: number of air travel accessibility complaints received per 100 flights. result indicator 2a: percentage of air ...
Publication | 2024-02-29
... to streamline the process for managing the adjudication of air travel complaints have been implemented. this includes a simplified ...
Publication | 2022-11-07
... largest number of applications is consumer protection for air passengers. the cta implements this mandate in part by providing tools, ... it currently has only for international air travel matters—to assess whether airlines' terms and conditions of are: ...
Publication | 2018-07-26
... for the cta over the coming period. so will resolving air travel and other complaints . with the entry-into-force of the appr, we ...
Publication | 2020-11-04
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