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Displaying 1-10 of 78 items.
Travelling with a service animal
Publications Checklist for travelling with an assistance animal Additional requirements Take Charge of Your Travel: A Guide for Persons with Disabilities Space for Service Dogs (Implementation Guide) Reservation checklist Travel...
Web page | 2015-10-23
Accessibility of Non-National Airports System Air Terminals: Code of Practice
Purpose of this Code of Practice This Code contains accessibility standards developed to achieve a minimum level of accessibility for persons with disabilities when using non-National Airports System (non-NAS) air terminals, and sets out what the Agency expects of these air terminal operators when...
Publication | 2016-01-21
Accessibility of communications (Additional references)
How to make communications accessible Multiple formats Website accessibility Common accessibility symbols Improving communication with persons with disabilities Standards for the accessibility of communications are set out in Removing Communication Barriers for...
Web page | 2016-03-30
Ferry Accessibility for Persons with Disabilities: Code of Practice
Purpose of the Code of Practice This Code contains accessibility standards developed to enhance the level of accessibility for persons with disabilities when travelling by ferry, and sets out what the Agency expects of ferry operators when they are interacting with persons with disabilities....
Publication | 2014-11-04
Compliance Report: Ottawa Macdonald-Cartier International Airport
Background The Canadian Transportation Agency (Agency) is responsible for ensuring that undue obstacles to the mobility of persons with disabilities are removed from air and federal rail, ferry and bus services and facilities. It seeks to remove these obstacles by: administering regulations and...
Publication | 2015-12-11
Aircraft Accessibility for Persons with Disabilities: Code of Practice for Fixed-Wing Aircraft with 30 or More Passenger Seats
... devices and technical aids facility accessibility contacts Accessibility of washrooms Standards and guidelines ... devices and technical aids Facility accessibility Contacts aircraft accessibility for persons with disabilities: code of ...
Publication | 2016-03-17
Passenger Terminal Accessibility
Purpose of this Code of Practice The purpose of this Code is to provide a minimum level of accessibility for passenger terminals across Canada and to further improve the accessibility of terminals for persons with disabilities on a systemic basis as they use the federal transportation system. The...
Publication | 2007-01-02
Removing Communication Barriers for Travellers with Disabilities: Code of Practice
Purpose of this Code This Code contains accessibility standards developed to improve the communication of transportation-related information for persons with disabilities on a systemic basis as they use the federal transportation network. While this Code focuses on the information needs of...
Publication | 2016-03-31
Accessibility Guidelines for Small Aircraft - Services for persons with disabilities on aircraft with 29 and fewer passenger seats
1. Purpose of these Guidelines These Guidelines, developed in cooperation with representatives of the industry, consumers and other government departments, are meant to assist carriers to better serve the needs of persons with disabilities travelling on aircraft with 29 and fewer passenger seats (...
Publication | 2005-01-03
Best Practices for Providing Assistance to Customers with Disabilities: A Resource Tool
Introduction Transportation service providers are required to assist their passengers with disabilities and are guided by the Canadian Transportation Agency's accessibility standards (including regulations and codes of practice), which help ensure that air and federal rail, ferry and bus services...
Publication | 2016-03-10

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