Agency site

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Contact us
The Canadian Transportation Agency (CTA) helps to ensure that the national transportation system runs efficiently and smoothly, providing consumer protection for air passengers, and protecting the human rights of persons with disabilities to an accessible transportation network. Contact...
Web page | 2025-05-14
Licences and charter permits
contacts Contacts licences and charter permits ...
Web page | 2026-01-20
Travelling with a mobility aid
Publications Checklists for travelling with a mobility aid Making sure your mobility aid will fit onboard Carriage of Mobility Aids Onboard Planes, Trains and Ferries Take Charge of Your Travel: A Guide for Persons with Disabilities Air travel...
Web page | 2015-11-27
Travelling with a service animal
Publications Checklist for travelling with an assistance animal Additional requirements Take Charge of Your Travel: A Guide for Persons with Disabilities Space for Service Dogs (Implementation Guide) Reservation checklist Travel...
Web page | 2015-10-23
Terms and Conditions
Canadian Transportation Agency website terms and conditions Privacy Notice The Canadian Transportation Agency (Agency) is committed to providing websites that respect the privacy of its visitors. This privacy notice summarizes the privacy practices for the Agency’s online activities. All...
Web page | 2017-02-28
Standard for Air Service Licences 2017-2018
Service standard The Agency will generally issue air service licences within 7 business days of receiving all required documentation demonstrating compliance with the licence requirements. Performance target The target for achieving this service standard is set at 85 percent. Performance...
Web page | 2017-05-15
Notice to Industry: Applications for Exemptions from Section 59 of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA)
The Canadian Transportation Agency (Agency) is the economic regulator of Canada’s federal transportation network. It publishes guidance material advising of changes to or clarifications of Agency processes or requirements. Should there be any discrepancy between the content of this Notice and...
Publication | 2013-03-27
Guidelines Respecting Extra-bilateral Air Service Applications to the Canadian Transportation Agency
Part 1 – Introduction 1.1 Mandate of the Canadian Transportation Agency The Canadian Transportation Agency (Agency) is responsible for the economic regulation of air services, as set out in the Canada Transportation Act (CTA). The Agency is also named in international agreements, arrangements or...
Publication | 2013-01-01
Accessibility of Non-National Airports System Air Terminals: Code of Practice
Purpose of this Code of Practice This Code contains accessibility standards developed to achieve a minimum level of accessibility for persons with disabilities when using non-National Airports System (non-NAS) air terminals, and sets out what the Agency expects of these air terminal operators when...
Publication | 2016-01-21
How to file an air tariff with the Agency
Who needs to file a tariff? International service Air carriers, whether they be licencees or non-licencees, must file a tariff if they: offer and/or sell international services to and from Canada; or take part in joint transportation to or from Canada (including code shares). As part of the...
Web page | 2015-07-15

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