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contacts
Contacts
notice to industry: standard point location codes ...
News | 2024-04-15
What types of rail noise and vibration complaints can the Agency help with?
The Canada Transportation Act authorizes the Agency to resolve complaints about noise and vibration related to construction or operations by:
federal freight railways or
public passenger service providers (including ...
Web page | 2021-02-08
Enabling act(s)
Canada Transportation Act
Description
Parliament passed legislation in June 2023 to modify the Canada Transportation Act (the Act) and introduced new legislative provisions that the Canadian Transportation Agency (CTA) is required to administer. Pursuant to subsection 177(1) of...
Web page | 2024-04-02
Consultation on Proposal for Air Travel Complaints Fee - Extended
Interested parties now have until Monday, November 4, 2024, to submit their comments online.
The Canadian Transportation Agency (CTA) is opening a feedback mechanism regarding its fee proposal document for cost recovery for...
Consultation | 2024-09-18
Flair Airlines has cancelled service for various flights between certain Canadian and US cities. Currently Flair Airlines reports that it is offering refunds to passengers who have not yet travelled, or it is repatriating passengers needing to fly back home. You may be eligible for a refund, to be...
News | 2019-02-22
Gatineau, Quebec – March 7, 2019 – Scott Streiner, Chair & CEO of the Canadian Transportation Agency will be joined by the Honourable Carla Qualtrough, Minister of Public Services and Procurement and Accessibility, to launch its proposed Accessible Transportation for Persons with Disabilities...
News | 2019-03-07
Gatineau, Quebec – May 25, 2018
Scott Streiner, Chair & CEO of the Canadian Transportation Agency will be joined by the Honourable Marc Garneau, Minister of Transport, to announce the next steps in the development of the air passenger protection regulations.
Mr. Streiner and Minister Garneau...
News | 2018-05-25
IN THE MATTER OF
The Canadian Transportation Agency's (CTA) investigation into possible freight rail service issues in the Vancouver area.
Case No.: 19-00189
As part of its investigation, the CTA will hold an oral hearing on Tuesday January 29, 2019 and Wednesday January 30, 2019 at:
The Sutton...
News | 2019-01-16
Types of disputes we can help with
Under section 99 (Part III) of the Canada Transportation Act, if the parties are unable to reach an agreement respecting a railway crossing, the party proposing to construct the crossing may apply to the Agency.
The Agency may authorize the construction of the...
Web page | 2016-08-26
Types of disputes we can help with
Sometimes railway companies charge shippers for specific activities performed over and above the service to be provided upon payment of the rate, such as:
demurrage (taking longer than permitted to load or unload a railcar);
cleaning and storing railcars;...
Web page | 2016-08-26
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