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Displaying 51-60 of 366 items.
What you need to know when your air travel is disrupted
CTA Air Travel Complaints If your travel has been disrupted and you're not satisfied with how an airline resolved your issue, you can file a complaint, with the Canadian Transportation Agency (CTA). The CTA can help resolve complaints about air travel within, to and from Canada. Our role is to...
Web page | 2019-12-24
Help for decision search
All public Decisions, Determinations, Orders and certain Interim Decisions since 1988 issued by the Canadian Transportation Agency (formerly known as the National Transportation Agency) are published in this database. Some decisions are confidential and are not published. Service standard The...
Web page | 2021-03-22
The Canadian Transportation Agency issues administrative monetary penalty to Air Canada for violations of the Accessible Transportation for Persons with Disabilities Regulations
contacts Contacts the canadian transportation agency issues administrative monetary ...
News | 2023-12-21
Resolving problems
Watch the ASL video   ASL version of Resolving problems End of ASL videos - Resolving problems   Sometimes things can go wrong with even the best-planned trip. If a problem arises or you have a concern related to your trip, let the transportation service...
Web page | 2020-12-03
Non-Canadian Air Carrier Licence Application Guide
What is this guide for? This guide is intended to help non-Canadian applicants successfully apply for a scheduled international or a non-scheduled international licence. What constitutes a complete application? The following documents must be provided as part of the licence application....
Publication | 2017-03-31
Forward Regulatory Plan: 2022 to 2024
This Forward Regulatory Plan provides information on regulatory initiatives that the Canadian Transportation Agency (CTA) aims to propose or finalize in the next 2 years through: pre-publication in the Canada Gazette, Part I final publication in the Canada Gazette, Part II The Forward...
Web page | 2022-04-01
Facilitation for disputes about federal transportation
Rail and marine transportation An Agency case officer assesses the issue and leads an informal exchange between the parties, usually by phone or email. Type of disputes Possible outcome Rail Marine The case officer works with the parties...
Web page | 2023-09-30
Licences and charter permits
contacts Contacts licences et permis d'affrètement ...
Web page | 2019-08-09
How the CTA will be processing refund-related complaints resulting from the pandemic
Updated -  Financial support announced for Air Canada, Air Transat, Sunwing and Porter As a condition of the financial support announced by the Government of Canada on April 12 to Air Canada, and subsequently to Air Transat on April 29, to Sunwing on June 25, and to Porter on June 30, the...
News | 2021-07-13
Local Media Advisory ‒ The Canadian Transportation Agency's air passenger protection in-person consultations come to Toronto
Gatineau, Quebec – June 11, 2018 – Canadians can have their say on air passenger protection as the Canadian Transportation Agency (CTA) develops new regulations. The CTA wants to hear from the public during an in-person consultation, held in Toronto on June 14, 2018 at: The Sheraton Centre...
News | 2018-06-11

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