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Air Passenger Protection
Know your rights
How to file a complaint
1. Introduction
This is a guide explaining passenger rights and airline obligations if there is a flight delay or cancellation. These apply to flights to, from...
Publication | 2023-01-13
contacts
Contacts
dashboard – number of complaints per 100 flights flown by ...
News | 2023-02-01
contacts
Contacts
media advisory - canadian transportation agency to hold technical ...
News | 2023-07-10
Read the pdf (533 KB)
Table of contents
Introduction
Overview
Proposed regulatory changes
Your feedback and how to submit it
How the CTA uses your views
Annex A: Rebooking and refunds in APPR 2019
Related content...
Publication | 2023-07-11
contacts
Contacts
the canadian transportation agency launches consultations to ...
News | 2023-07-11
Related content
What We Heard
News Release
Consultation Paper
Submissions
Backgrounder
Air Passenger Protection Regulations
Budget Implementation Act, 2023
The Canadian Transportation Agency (CTA) is publishing a summary of comments...
Consultation | 2023-11-15
contacts
Contacts
the canadian transportation agency issues administrative monetary ...
News | 2023-12-21