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Displaying 51-60 of 106 items.
Baggage Liability Limits Increase for Air Travellers
contacts Contacts baggage liability limits increase for air travellers ...
News | 2019-12-27
CTA opens inquiry into complaints regarding reasons for flight delays or cancellations
contacts Contacts cta opens inquiry into complaints regarding reasons for flight ...
News | 2020-02-13
Canadian Transportation Agency issues temporary exemptions to certain Air Passenger Protection Regulations provisions to address the COVID-19 pandemic
contacts Contacts canadian transportation agency issues temporary exemptions to ...
News | 2020-03-13
FAQs: Drone Operations and Air Cargo Licencing
What is new? A milestone. On October 26, 2020, the Canadian Transportation Agency issued the first licence in Canada for a drone cargo delivery service . I am a drone operator thinking about providing drone services. Do I need a licence? If you plan to operate a publicly available air service to...
Web page | 2020-12-03
Consultation paper on requested temporary adjustments to the Air Passenger Protection Regulations
The International Air Transport Association (IATA), the National Airlines Council of Canada (NACC), Air Canada and Sunwing Airlines (Sunwing) have asked the Canadian Transportation Agency (Agency) to temporarily adjust certain compensation and rebooking requirements under the Air Passenger...
Web page | 2020-12-11
CTA Holds Public Consultation on Requests for Temporary Adjustments to the Requirements of the Air Passenger Protection Regulations
contacts Contacts cta holds public consultation on requests for temporary ...
News | 2020-12-11
International Air Charters: A Guide
Read the pdf (408 KB) Introduction This guide is for airlines licensed by the Canadian Transportation Agency (CTA) to provide non-scheduled services to and from Canada ("licensees"). It explains the CTA's requirements for licensees that want to operate international charter flights. The...
Publication | 2020-12-14
CTA launches consultation on new refund requirements
contacts Contacts cta launches consultation on new refund requirements ...
News | 2020-12-21
Archived - Communicating Key Information to Passengers: A Guide
This guide has been archived. Please see the updated version of Communicating Key Information to Passengers: A Guide 1. Purpose Clear and timely communication of accurate information to passengers, including in cases of flight disruptions, is critical to ensuring a positive passenger...
Publication | 2021-01-22
Seating of Children with an Accompanying Passenger on an Airplane: A Guide
Air Passenger Protection Know your rights How to file a complaint 1. Introduction This guide explains the steps airlines operating to, from and within Canada must take to help seat children under the age of 14 close to their parent, guardian or tutor (...
Publication | 2021-01-22

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