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Displaying 11-20 of 127 items.
Passenger Terminal Accessibility
Purpose of this Code of Practice The purpose of this Code is to provide a minimum level of accessibility for passenger terminals across Canada and to further improve the accessibility of terminals for persons with disabilities on a systemic basis as they use the federal transportation system. The...
Publication | 2007-01-02
Removing Communication Barriers for Travellers with Disabilities: Code of Practice
Purpose of this Code This Code contains accessibility standards developed to improve the communication of transportation-related information for persons with disabilities on a systemic basis as they use the federal transportation network. While this Code focuses on the information needs of...
Publication | 2016-03-31
Accessibility Guidelines for Small Aircraft - Services for persons with disabilities on aircraft with 29 and fewer passenger seats
1. Purpose of these Guidelines These Guidelines, developed in cooperation with representatives of the industry, consumers and other government departments, are meant to assist carriers to better serve the needs of persons with disabilities travelling on aircraft with 29 and fewer passenger seats (...
Publication | 2005-01-03
Best Practices for Providing Assistance to Customers with Disabilities: A Resource Tool
Introduction Transportation service providers are required to assist their passengers with disabilities and are guided by the Canadian Transportation Agency's accessibility standards (including regulations and codes of practice), which help ensure that air and federal rail, ferry and bus services...
Publication | 2016-03-10
Insurance Requirements for Federally Regulated Freight Railway Companies - Implementation guide
Part 1 - Insurance Requirements - Background and Features 1.1 Purpose The purpose of this guide is to assist stakeholders to understand and comply with the new insurance requirements under the Safe and Accountable Rail Act (SARA) and to inform them about the process that the Canadian...
Publication | 2016-06-15
Ministerial Inquiry into Allergies to Peanuts, Nuts and Sesame Seeds in Commercial Air Travel - Report of the Inquiry Officer
Executive summary Introduction and background The Canadian Transportation Agency (Agency) is an independent quasi-judicial tribunal of the Government of Canada. Part V of the Agency's enabling statute, the Canada Transportation Act, S.C., 1996, c. 10 (CTA), contains accessible transportation...
Publication | 2016-06-15
Compliance Report: Website Accessibility (2016)
A. Background In 2011, the Canadian Transportation Agency (Agency) initiated a monitoring exercise aimed at assessing and improving transportation service providers' compliance with section 1.2 of the Agency's Code of Practice: Removing Communication Barriers for Travellers with Disabilities (...
Publication | 2016-07-07
Departmental Performance Report 2015-2016
Table of Contents Message from the Chair and Chief Executive Officer Results Highlights Section I: Organizational Overview Section II: Expenditure Overview Section III: Analysis of Program(s) and Internal Services Section IV: Supplementary Information Appendix: Definitions...
Publication | 2016-10-26
Departmental Plan 2017-2018
Message from the Chair and Chief Executive Officer This year, Canadians will mark the 150th anniversary of Confederation.  We have much to celebrate!  Canada is still a young country in some respects, but we are also one of the world's oldest and most stable democracies -- and over the last...
Publication | 2017-03-09
Canadian Air Carrier Licence Application Guide
What is this guide for? This guide is intended to help Canadian applicants successfully apply for a domestic, a scheduled international or a non-scheduled international licence. What constitutes a complete application? The following documents must be provided as part of the licence application...
Publication | 2025-08-25

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