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Displaying 31-40 of 127 items.
Departmental Results Report 2018-2019
Message from the Chair and Chief Executive Officer In its 115 years of existence, the Canadian Transportation Agency (CTA) has seen a great many changes to the country, the national transportation system, and its own mandates and powers. During some periods, those changes have been significant and...
Publication | 2019-12-19
Departmental Plan 2020-2021
Message From the Chair and Chief Executive Officer As the Canadian Transportation Agency (CTA) heads into 2020-21, it has a range of achievements upon which to build. The review of all regulations made and administered by the CTA through its Regulatory Modernization Initiative (RMI) culminated...
Publication | 2020-02-28
Advance Notice/Supporting Documentation Requesting Services for Persons with Disabilities: A Guide
Read the pdf (526 KB) Watch the American Sign Language (ASL) videos 1. Purpose ASL version of chapter 1. Purpose This is an American Sign Language (ASL) video with no audio Continue to the next video: When advance notice is not required   This...
Publication | 2020-05-01
Curbside assistance: A guide
Read the pdf (433 KB) Watch the ASL videos 1. Purpose ASL version of Chapter 1. Purpose Continue to the next video: Terminal operator curbside assistance obligations   This guide explains the obligations of terminal operators and carriers, under the...
Publication | 2020-05-01
Severe allergies: A Guide
Read the pdf (510 KB) Watch the ASL videos 1.Purpose ASL version Chapter 1. Purpose Continue to the next video: Chapter 2. Who is considered to be a person with a disability   This guide explains what assistance the Accessible Transportation for...
Publication | 2020-05-01
On-board entertainment : A Guide
Read the pdf (466 KB) Watch the ASL videos 1. Purpose ASL version of Chapter 1. Purpose Continue to the next video: Carriers’ obligations   This guide explains requirements for on-board entertainment under the Accessible Transportation for Persons...
Publication | 2020-05-01
Communicating with Persons with Disabilities: A Guide
Read the pdf (763 KB) Watch the ASL videos 1. Purpose ASL version of Chapter 1. Purpose Continue to the next video: Information to be published   This guide explains the obligations of transportation service providers, under the Accessible...
Publication | 2020-05-01
Additional Seating and the One Person, One Fare Requirement for Domestic Travel : A Guide
Read the pdf (571 KB) Watch the ASL videos Purpose ASL version of Chapter 1. Purpose Continue to the next video: Chapter 2. Overview   This guide explains the obligations of carriers under the Accessible Transportation for Persons with Disabilities...
Publication | 2020-05-01
Personnel Training for the Assistance of Travellers with Disabilities: A Guide
Read the pdf (516 KB) Plain language summary A plain language summary of the Personnel Training for the Assistance of Travellers with Disabilities Guide is available. 1. Purpose This guide explains the obligations of transportation service providers covered by the Accessible...
Publication | 2023-12-06
Requirements applicable to the Canadian Air Transport Security Authority and the Canada Border Services Agency: A Guide
Read the pdf (486 KB) Plain language Summary A plain language summary of the Requirements Applicable to the Canadian Air Transport Security Authority and the Canada Border Services Agency Guide is available. 1. Purpose This guide explains the obligations of the Canadian Air Transport...
Publication | 2020-05-01

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