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Annotated Dispute Adjudication Rules
Disclaimer: This document is not the official version of the Canadian Transportation Agency Rules (Dispute Proceedings and Certain Rules Applicable to All Proceedings) (Dispute Adjudication Rules). This document is a reference tool only. It is not a substitute for legal advice and has no official...
Publication | 2023-09-30
Guidelines Respecting Extra-bilateral Air Service Applications to the Canadian Transportation Agency
Part 1 – Introduction 1.1 Mandate of the Canadian Transportation Agency The Canadian Transportation Agency (Agency) is responsible for the economic regulation of air services, as set out in the Canada Transportation Act (CTA). The Agency is also named in international agreements, arrangements or...
Publication | 2013-01-01
Take Charge of Your Travel: A Guide for Travellers with Disabilities
Read the pdf (694 KB) Watch the American Sign Language (ASL) videos Introduction ASL version of Introduction This is an American Sign Language (ASL) video with no audio Continue to the next video: How to use this guide   Preparing to travel? This...
Publication | 2020-10-09
Curbside assistance: A guide
Read the pdf (433 KB) Watch the ASL videos 1. Purpose ASL version of Chapter 1. Purpose Continue to the next video: Terminal operator curbside assistance obligations   This guide explains the obligations of terminal operators and carriers, under the...
Publication | 2020-05-01
Railway Crossings of Other Railways: A Resource Tool
Introduction This resource tool is designed to help parties who wish to construct a railway line across another railway line. Agreements The parties involved in constructing a railway line across another railway line may negotiate any aspect of a crossing. Under section 99 (Part III) of the...
Publication | 2016-04-22
Best Practices for Interacting with Persons with Disabilities: A Guide
Read the pdf (448 KB) Plain language Summary A plain language summary of the Best Practices for Interacting with Persons with Disabilities Guide is available. 1. Purpose This guide provides best practices for transportation service providers subject to the requirements in the Accessible...
Publication | 2020-06-30
Advance Notice/Supporting Documentation Requesting Services for Persons with Disabilities: A Guide
Read the pdf (526 KB) Watch the American Sign Language (ASL) videos 1. Purpose ASL version of chapter 1. Purpose This is an American Sign Language (ASL) video with no audio Continue to the next video: When advance notice is not required   This...
Publication | 2020-05-01
Accessibility Guidelines for Small Aircraft - Services for persons with disabilities on aircraft with 29 and fewer passenger seats
1. Purpose of these Guidelines These Guidelines, developed in cooperation with representatives of the industry, consumers and other government departments, are meant to assist carriers to better serve the needs of persons with disabilities travelling on aircraft with 29 and fewer passenger seats (...
Publication | 2005-01-03
International Working Group on Special Service Request Codes
Read the pdf (492 KB) Report No: LTR-FRL-2022-0029 Date: March 31, 2022 Author(s): Shelley Roberts & Caidence Paleske Aerospace Executive Summary Beginning in 2021, in collaboration with the National Research Council of Canada (NRC), the Canadian Transportation Agency (CTA)...
Publication | 2022-10-25
Scheduled International Air Service: Foreign Applicants (non-U.S.)
1. General Information 1.1 Relevant Acts and Regulations The issuance of a licence by the Canadian Transportation Agency (Agency) and the operation of air services are governed by the following: the Canada Transportation Act (the Act); the Air Transportation Regulations (the ATR); and the...
Publication | 2012-02-22

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