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... record. the vast majority of air travel complaints are resolved through facilitation. our confidential mediation discussions often ... dispute -resolution services for rail and marine disputes and for air and accessibility disputes . and we're sending staff ...
Speeches | 2016-11-18
... once the phase-in is complete, we'll expect a case to be resolved to the satisfaction of the parties within 30 calendar days, or to be ... for adjudicating relatively straightforward air travel disputes , to minimize the time and cost of these court-like proceedings. ...
Speeches | 2016-11-16