Agency site
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... oommen, director general for analysis and outreach at the agency . the agency has a broad economic regulation and dispute ... experience has been that about 97% of our complaints are resolved informally through our facilitation process, which takes an average ...
Speeches | 2023-01-12
... for persons with disabilities. the canadian transportation agency has three main responsibilities. we help ensure that the national ... we are also an administrative tribunal. as such, we settle disputes between regulated industry stakeholders and users of the ...
Speeches | 2024-05-22
... how to address these complaints is a challenge for the agency . the nature and volume of complaints are different from what the ... the past. using facilitation and mediation to resolve disputes is a demonstrably timely, cost effective solution, and a ...
Speeches | 2022-09-22
, the agency resolves complaints using informal dispute resolution, ... in which it has all the powers of a superior court. the agency has a broad mandate for the federally-regulated transportation system ... protection regulations or appr . in 2018, the
, the Agency resolves complaints using informal dispute resolution, ...
Speeches | 2022-11-28
... services to deal with passenger concerns that can’t be resolved directly with airlines. the modernization of the economic and ... services to deal with passenger concerns that can’t be resolved directly with airlines. The modernization of the economic and ...
Speeches | 2019-04-02