Agency site

Displaying 81-90 of 264 items.
Chair and CEO Scott Streiner addresses the Association of Canadian Port Authorities' on September 8, 2016
the agency was established in 1904 as the board of railway commissioners, making ... codes of practice and interpretation notes; resolving disputes that arise between transportation service providers on the one hand ... a role to play under several laws in resolving marine disputes , including some related to fees charged by port authorities. ...
Speeches | 2016-09-28
Accessibility complaints about transportation services
... deadline for them to respond. often the issue can be resolved directly with the transportation service provider. if you're not ... where less formal processes don't prove successful, the agency also offers a court-like process called adjudication , where a panel ...
Web page | 2016-09-26
Departmental Results Report 2021-2022
... rules for the national transportation system; resolve disputes between transportation service providers and users through ... rights and responsibilities. results during 2021-22, the agency processed 15,264 complaints, an unprecedented figure that reflects the ...
Publication | 2022-12-02
Long-Haul Interswitching: Proposed Guidance Material
... act (cta) provided the canadian transportation agency ( agency ) with the authority to resolve disputes between a shipper and a local carrier related to long-haul ...
Web page | 2018-07-09
Freight Rail Service and Rates: A Guide
... it explains how we at the canadian transportation agency (cta) can help resolve your dispute using: quick, informal ... it explains how we at the Canadian Transportation Agency (CTA) can help resolve your dispute using: quick, informal ...
Publication | 2021-03-08
Final Offer Arbitration: A Resource Tool
... designed to facilitate the resolution of rate and service disputes between carriers and shippers or transit authorities. final offer ... decision is enforceable as if it were an order of the agency . contains several provisions designed to facilitate the resolution ...
Publication | 2018-05-28
CTA launches consultation on new refund requirements
... level the playing field among competitors, resolves disputes using a range of tools from facilitation and mediation to ... level the playing field among competitors, resolves disputes using a range of tools from facilitation and mediation to ...
News | 2020-12-21
Chair and CEO Scott Streiner addresses the Chartered Institute of Logistics and Transport in North America (CILTNA) on November 14, 2016
... record. the vast majority of air travel complaints are resolved through facilitation. our confidential mediation discussions often ... dispute -resolution services for rail and marine disputes and for air and accessibility disputes . and we're sending staff ...
Speeches | 2016-11-18
Departmental Results Report 2022–2023
... rules for the national transportation system; resolve disputes between transportation service providers and users through ... rights and responsibilities. results during 2022-23, the agency undertook a comprehensive review of its air travel complaint processes ...
Publication | 2023-11-09
Railway Crossings: A Guide
... and who pays for it; how we at the canadian transportation agency (cta) can help resolve crossing disputes ; and how to apply to us for help. information for who want to ...
Publication | 2020-09-28

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