Overview
Total rulings by Members
Appointed by the Governor in Council, the Agency's Members are responsible for rendering decisions and orders related to formal complaints or applications, as well as addressing other issues affecting Canada's national transportation system.
As objective and impartial quasi-judicial decision-makers, the Members abide by a Code of Conduct.
Note: Sometimes a single ruling is made that covers multiple cases. As well, some cases may result in multiple types of rulings.
|
2020-2021 |
2019-2020 |
2018-2019 |
2017-2018 |
2016-2017 |
Orders |
295 |
182 |
230 |
236 |
212 |
Decisions |
104 |
98 |
57 |
69 |
353 |
Determinations |
216 |
238 |
266 |
260 |
14 |
Permits |
396 |
657 |
503 |
387 |
353 |
Final letter decisions |
15 |
12 |
20 |
13 |
14 |
Interim decisions |
92 |
105 |
114 |
91 |
58 |
Total |
1118 |
1292 |
1190 |
1056 |
1004 |
Note:
- In 2016-2017 the category of Determinations was created to better reflect/capture the Agency's economic regulatory role. In 2017-2018 this category was expanded to include all economic regulatory determinations that involve a single party.
Disputes resolved by the Agency
The Canadian Transportation Agency keeps the national transportation system running efficiently and smoothly in the interests of all Canadians – those who work and invest in it, the producers, shippers, travellers and businesses who rely on it, and the communities where it operates – and the prosperity and social fabric of the country as a whole. One way the Agency implements this mandate is by helping resolve disputes by using a range of approaches from relatively informal facilitation and mediation to more formal arbitration and adjudication.
Disputes resolved by facilitation
|
2020-2021 |
2019-2020 |
2018-2019 |
2017-2018 |
2016-2017 |
Accessible |
105 |
95 |
72 |
78 |
53 |
Air |
7444 |
7630 |
4461 |
3614 |
2126 |
Marine |
0 |
0 |
0 |
0 |
0 |
Rail |
33 |
18 |
15 |
16 |
14 |
Total |
7582 |
7743 |
4548 |
3708 |
2193 |
Disputes resolved by mediation
|
2020-2021 |
2019-2020 |
2018-2019 |
2017-2018 |
2016-2017 |
Accessible |
54 |
33 |
14 |
7 |
10 |
Air |
184 |
113 |
160 |
123 |
55 |
Marine |
1 |
1 |
0 |
0 |
0 |
Rail |
20 |
41 |
7 |
8 |
7 |
Total |
259 |
188 |
181 |
138 |
72 |
Disputes resolved by adjudication
|
2020-2021 |
2019-2020 |
2018-2019 |
2017-2018 |
2016-2017 |
Accessible |
15 |
26 |
12 |
13 |
6 |
Air |
81 |
88 |
47 |
54 |
14 |
Marine |
4 |
4 |
8 |
22 |
6 |
Rail |
5 |
10 |
9 |
5 |
8 |
Total |
105 |
128 |
76 |
94 |
34 |
Disputes resolved by arbitration
|
2020-2021 |
2019-2020 |
2018-2019 |
2017-2018 |
2016-2017 |
Accessible |
0 |
0 |
0 |
0 |
0 |
Air |
0 |
0 |
0 |
0 |
0 |
Marine |
0 |
0 |
0 |
0 |
0 |
Rail |
3 |
2 |
5 |
1 |
2 |
Total |
3 |
2 |
5 |
1 |
2 |
Fostering compliance
Note: The CTA has introduced a risk-based approach to inform decisions about the allocation of certain compliance monitoring and enforcement resources, which have been directed where the likelihood and/or impact of non-compliance is higher, which has led to a decrease in periodic inspections and an increase in other compliance activities.
The CTA is committed to ensuring effective monitoring and enforcement of industry compliance with legislative and regulatory provisions, which is in the interests of travellers, shippers, and the transportation companies that follow the rules and should not face unfair competition from those who don't. Agency enforcement officers conduct periodic inspections and targeted investigations to verify that service providers comply with the Canada Transportation Act, the Canada Transportation Act, the Air Transportation Regulations and the Personnel Training for the Assistance of Persons with Disabilities Regulations.
Agency officers also regularly verify that any person or corporation that advertises air fares complies with all-inclusive air price advertising regulations.
Inspections and investigations
|
2020-2021 |
2019-2020 |
2018-2019 |
2017-2018 |
2016-2017 |
Periodic carrier inspections |
0 |
15 |
86 |
80 |
139 |
Periodic facility inspections |
0 |
8 |
22 |
28 |
22 |
Desk inspections |
7 |
n/a |
n/a |
n/a |
n/a |
Monitoring at terminals |
2 |
81 |
n/a |
n/a |
n/a |
Verification of air carriers' advertisements |
n/a |
63 |
26 |
38 |
16 |
Website verifications |
109 |
40 |
n/a |
n/a |
n/a |
Targeted investigations |
23 |
27 |
53 |
65 |
34 |
Total |
141 |
234 |
187 |
211 |
211 |
Notes:
- Verification of air carriers' advertisements: This is the combination of website verifications for APPR including air carrier advertisements
- Website verifications: ASPAR is now part of the APPR.
- Desk inspections: Online inspections for compliance with ATPDR
Contraventions
Enforcement officers can issue fines (administrative monetary penalties) for contraventions of certain provisions in the following legislation and regulations:
- Canada Transportation Act
- Air Transportation Regulations
- Personnel Training for the Assistance of Persons with Disabilities Regulations
Enforcement officers consider whether to take action in every case where Members find a contravention of these provisions. Fines can reach $5,000 per offence for individuals and $25,000 for corporations, depending on the type of penalty and contravention. In addition, some specific rail-related violations can reach up to $100,000 per offence.
|
2020-2021 |
2019-2020 |
2018-2019 |
2017-2018 |
2016-2017 |
Notice of Violation - with Administrative Monetary Penalty |
6 |
12 |
n/a |
n/a |
n/a |
Number of violations |
19 |
176 |
79 |
84 |
61 |
Total amount of penalties |
$54,500 |
$780,000 |
$185,000 |
$550,750 |
$116,250 |
Notice of violation - with warning |
2 |
0 |
n/a |
n/a |
n/a |
Monetary penalties |
4 |
n/a |
16 |
28 |
14 |
Informal warnings |
n/a |
n/a |
0 |
0 |
5 |
Formal warnings |
n/a |
9 |
63 |
56 |
42 |
Cautionary notices |
49 |
7 |
n/a |
n/a |
n/a |
Total number of potential violations |
162 |
12 |
n/a |
n/a |
n/a |
Notes:
- Notice of violation - with Administrative Monetary Penalty: The increase in the total amount of Administrative Monetary Penalties (AMPs) as well as in the total number of violations found in 2017-2018 and 2019-2020 is primarily attributable to Notices of violation with AMPs issued following Agency inquiries and subsequent investigations by Designated Enforcement Officers.
- Notice of violation with warning: This is a new power under the Canada Transportation Act, as amended by the Act to Ensure a Barrier-Free Canada (Accessible Canada Act).
- Informal warnings: The use of this enforcement action has been discontinued.
- Formal warnings: The use of this enforcement action has been discontinued.
- Cautionary notice: This type of enforcement action was introduced in 2019-2020.
- "Notice of Violation - with Administrative Monetary Penalty"; "Total number of violations found"; and "Total amount of Administrative Monetary Penalties" - are subject to change where Notices of Violation or specific violations are withdrawn or reversed by the Transportation Appeal Tribunal of Canada.
Providing consumer protection for air passengers
Number and outcome of air travel complaints
The Canadian Transportation Agency can help resolve complaints about air travel within, to and from Canada. The role of the CTA is to make sure that the airline has applied the terms and conditions set out in the passengers contract with the airline – and that both the passenger and the airline have met their end of the bargain. The Agency can also handle more complex cases where a passenger feels that the airline's contract is unclear, unjust, unreasonable or discriminatory. Some common issues the CTA can help with: flight delays, cancellations, missed connections, schedule changes; lost, damaged or delayed baggage; getting bumped due to overbooking.
Note: These statistics only include complaints that were submitted to the Agency – they do not reflect the total number of air travel complaints against air carriers. Many travellers resolve their complaints directly with the carrier.
New complaints and complaints carried over
|
2020-2021 |
2019-2020 |
2018-2019 |
2017-2018 |
2016-2017 |
Carry-over from previous reporting period |
13467 |
3218 |
1384 |
884 |
269 |
New complaints |
13275 |
19392 |
7650 |
5565 |
3367 |
Total |
26742 |
22610 |
9034 |
6449 |
3636 |
Complaints closed by process
|
2020-2021 |
2019-2020 |
2018-2019 |
2017-2018 |
2016-2017 |
Facilitation |
7444 |
7630 |
4461 |
3614 |
2126 |
Mediation |
184 |
113 |
160 |
123 |
55 |
Adjudication |
81 |
88 |
47 |
54 |
14 |
Inquiry |
0 |
568 |
- |
89 |
- |
Determined to be outside of the Agency's mandate |
740 |
446 |
559 |
494 |
517 |
Other (includes other types of case closures, e.g. withdrawn, declined) |
1778 |
298 |
612 |
691 |
40 |
Total |
10227 |
9143 |
5839 |
5065 |
2752 |
Note:
- 2019-2020 was Sunwing inquiry, 2017-2018 was Air Transat inquiry.
Number of complaints in progress at year end (March 31)
|
2020-2021 |
2019-2020 |
2018-2019 |
2017-2018 |
2016-2017 |
Complaints in progress at year end |
16515 |
13467 |
3218 |
1384 |
884 |
Number of complaints resolved (by carrier)
Note: Complaints against more than one carrier are counted for each carrier involved in the dispute resolution process.
Complaints against an air carrier include complaints that were made against that carrier's subsidiaries and affiliates. For example, Air Canada includes complaints against Jazz Aviation, Sky Regional, Air Georgian, etc.
The "Other" category includes carriers that:
- only have 1-2 complaints against them; and/or
- ceased operations in the previous reporting periods.
Number of complaints resolved against Canadian carriers
|
2020-2021 |
2019-2020 |
2018-2019 |
2017-2018 |
2016-2017 |
Air Canada |
3481 |
3055 |
1997 |
2380 |
1556 |
Air Transat |
448 |
417 |
302 |
341 |
141 |
WestJet |
1101 |
975 |
369 |
329 |
166 |
Sunwing |
768 |
1160 |
252 |
146 |
51 |
Porter Airlines |
50 |
72 |
114 |
136 |
43 |
Flair |
129 |
476 |
225 |
49 |
1 |
Other |
383 |
438 |
97 |
34 |
27 |
Total |
6360 |
6593 |
3356 |
3415 |
1985 |
Number of complaints resolved against U.S. carriers
|
2020-2021 |
2019-2020 |
2018-2019 |
2017-2018 |
2016-2017 |
United |
163 |
111 |
79 |
91 |
76 |
American Airlines |
98 |
88 |
46 |
61 |
40 |
Delta |
66 |
74 |
31 |
50 |
19 |
Other |
17 |
9 |
5 |
7 |
2 |
Total |
344 |
282 |
162 |
207 |
142 |
Number of complaints resolved against European carriers
.
|
2020-2021 |
2019-2020 |
2018-2019 |
2017-2018 |
2016-2017 |
Lufthansa |
65 |
110 |
77 |
43 |
47 |
Air France |
46 |
60 |
54 |
39 |
20 |
British Airways |
24 |
31 |
34 |
37 |
27 |
KLM |
36 |
43 |
29 |
31 |
19 |
Alitalia |
9 |
23 |
13 |
15 |
13 |
Other |
160 |
298 |
278 |
101 |
160 |
Total |
340 |
565 |
485 |
266 |
286 |
Number of complaints resolved against other foreign carriers
|
2020-2021 |
2019-2020 |
2018-2019 |
2017-2018 |
2016-2017 |
Royal Air Maroc |
72 |
127 |
83 |
57 |
24 |
Jet Airways |
2 |
103 |
29 |
48 |
27 |
WOW Airlines |
1 |
55 |
67 |
43 |
- |
Turkish Airlines |
49 |
64 |
44 |
32 |
23 |
China Eastern |
21 |
24 |
23 |
28 |
17 |
Etihad Airways |
16 |
40 |
24 |
17 |
15 |
Air India |
53 |
21 |
8 |
13 |
15 |
Cathay Pacific |
29 |
34 |
8 |
11 |
8 |
Other |
422 |
558 |
379 |
338 |
210 |
Total |
665 |
1026 |
665 |
587 |
339 |
Issues raised in air travel complaints
The Agency is required by the Canada Transportation Act to provide an overview of the all air travel complaints it processes – even if it's not an issue the Agency can help with. These issues are reported separately.
Learn more about the types of complaints the Agency can and cannot handle.
Note: Complaints often involve more than one issue. That's why the total number of issues is greater than the number of complaints.
Issues – all carriers
|
2020-2021 |
2019-2020 |
2018-2019 |
2017-2018 |
2016-2017 |
Flight disruptions |
9551 |
7770 |
4145 |
2657 |
1325 |
Baggage |
1585 |
2398 |
2023 |
1517 |
968 |
Issues outside the Agency's jurisdiction |
1193 |
4394 |
2720 |
1036 |
518 |
Ticketing |
298 |
578 |
734 |
362 |
334 |
Refusal to transport |
517 |
682 |
464 |
359 |
382 |
Reservations |
680 |
605 |
337 |
286 |
159 |
Denied boarding |
252 |
267 |
152 |
159 |
135 |
Communications |
1364 |
1339 |
n/a |
n/a |
n/a |
Standards of treatment |
1536 |
1864 |
n/a |
n/a |
n/a |
Fares (included in "Other" since FY 2019-2020) |
n/a |
n/a |
86 |
26 |
49 |
Other |
309 |
423 |
25 |
22 |
14 |
Total |
17285 |
20320 |
10686 |
6424 |
3884 |
Issues within the Agency's jurisdiction – major Canadian carriers (2020-2021)
|
Air Canada |
Air Transat |
Porter |
Sunwing |
WestJet |
Other |
Baggage |
92 |
34 |
11 |
132 |
187 |
110 |
Denied boarding |
174 |
4 |
4 |
0 |
22 |
2 |
Flight disruptions |
4803 |
528 |
44 |
920 |
1391 |
593 |
Refusal to transport |
208 |
17 |
12 |
10 |
72 |
32 |
Reservations |
267 |
38 |
6 |
33 |
148 |
34 |
Ticketing |
129 |
3 |
1 |
5 |
40 |
18 |
Other |
2427 |
269 |
35 |
363 |
711 |
355 |
Total |
8100 |
893 |
113 |
1463 |
2571 |
1144 |
Note:
- The increase in the "other" category is due primarily to the addition of certain complaint issues to that category (e.g., standards of treatment) in anticipation of the coming into force of the Air Passenger Protection Regulations. Complaint issue categories will be further expanded in next year's report.
Previous statistics on issues raised in complaints – major Canadian air carriers
Issues within the Agency's jurisdiction – major Canadian carriers (2019-2020)
|
Air Canada |
Air Transat |
Porter |
Sunwing |
WestJet |
Other |
Baggage |
866 |
70 |
10 |
291 |
151 |
159 |
Denied boarding |
142 |
4 |
1 |
4 |
27 |
8 |
Flight disruptions |
2633 |
352 |
60 |
1383 |
882 |
741 |
Refusal to transport |
214 |
34 |
9 |
8 |
98 |
88 |
Reservations |
239 |
24 |
3 |
34 |
72 |
50 |
Ticketing |
423 |
37 |
14 |
29 |
180 |
191 |
Other |
1410 |
224 |
40 |
750 |
537 |
488 |
Total |
5927 |
745 |
137 |
2497 |
1947 |
1725 |
Note:
- The increase in the "other" category is due primarily to the addition of certain complaint issues to that category (e.g., standards of treatment) in anticipation of the coming into force of the Air Passenger Protection Regulations. Complaint issue categories will be further expanded in next year's report.
Issues within the Agency's jurisdiction – major Canadian carriers (2018-2019)
|
Air Canada |
Air Transat |
Porter |
Sunwing |
WestJet |
Other |
Baggage |
993 |
82 |
16 |
100 |
96 |
123 |
Denied boarding |
97 |
5 |
3 |
1 |
6 |
3 |
Flight disruptions |
1907 |
261 |
139 |
266 |
388 |
198 |
Refusal to transport |
167 |
42 |
8 |
9 |
33 |
30 |
Reservations |
158 |
24 |
3 |
13 |
21 |
23 |
Ticketing |
324 |
30 |
17 |
9 |
55 |
77 |
Other |
1202 |
137 |
86 |
127 |
235 |
222 |
Total |
4848 |
581 |
272 |
525 |
834 |
676 |
Note:
- The increase in the "other" category is due primarily to the addition of certain complaint issues to that category (e.g., standards of treatment) in anticipation of the coming into force of the Air Passenger Protection Regulations. Complaint issue categories will be further expanded in next year's report.
Issues within the Agency's jurisdiction – major Canadian carriers (2017-2018)
|
Air Canada |
Air Transat |
Porter |
Sunwing |
WestJet |
Other |
Baggage |
903 |
47 |
5 |
50 |
70 |
27 |
Denied boarding |
106 |
4 |
3 |
0 |
5 |
1 |
Flight disruptions |
1405 |
283 |
128 |
91 |
212 |
33 |
Refusal to transport |
165 |
27 |
9 |
8 |
16 |
6 |
Reservations |
147 |
18 |
3 |
5 |
29 |
5 |
Ticketing |
175 |
18 |
8 |
5 |
24 |
9 |
Other |
18 |
2 |
1 |
0 |
3 |
1 |
Total |
2919 |
399 |
157 |
159 |
359 |
82 |
Issues within the Agency's jurisdiction – major Canadian carriers (2016-2017)
|
Air Canada |
Air Transat |
Porter |
Sunwing |
WestJet |
Other |
Baggage |
465 |
33 |
2 |
19 |
24 |
4 |
Carrier-operated loyalty programs |
2 |
1 |
1 |
1 |
0 |
0 |
Denied boarding |
85 |
1 |
4 |
0 |
4 |
0 |
Flight disruptions |
694 |
74 |
22 |
20 |
75 |
17 |
Refusal to transport |
195 |
15 |
3 |
7 |
12 |
1 |
Reservations |
69 |
9 |
5 |
5 |
7 |
0 |
Ticketing |
228 |
14 |
4 |
1 |
9 |
2 |
Other |
0 |
26 |
6 |
5 |
23 |
2 |
Total |
1738 |
173 |
47 |
58 |
154 |
26 |
Other statistics
Accessible Canada Act (amendments to subsection 42(2) of the CTA)
Requirements on Agency's annual reporting |
2020-2021 |
# of inspections conducted to verify compliance and prevent non-compliance |
1 |
# of orders made under section 181.2 |
0 |
# of orders, in writing, made under section 26, 60 to 62 |
0 |
# of notices of violation issued under section 180 |
3 |
# of inquiries made under any of sections 172, 172.1 and 172.3 |
11 |
Air carriers holding Agency licences
The Agency is the aeronautical authority for Canada that issues licences to operate publicly available air services. The Agency issues licences to operate domestic air services to Canadian applicants. It also issues licences to operate scheduled and non-scheduled international services to and from Canada.
Note: the number of licences is the total on March 31 (the end of the fiscal year).
Total number of air carriers Agency licences
|
2020-2021 |
2019-2020 |
2018-2019 |
2017-2018 |
2016-2017 |
Canadian |
558 |
559 |
578 |
600 |
613 |
U.S. |
570 |
584 |
590 |
597 |
607 |
Other |
266 |
246 |
234 |
230 |
220 |
Total |
1394 |
1389 |
1402 |
1427 |
1440 |
Types of licences held by Canadian air carriers (2020-2021)
|
Small aircraft |
Medium aircraft |
Large aircraft |
All cargo |
Total |
Domestic |
543 |
22 |
15 |
38 |
618 |
Non-scheduled international |
240 |
19 |
15 |
25 |
299 |
Scheduled international |
9 |
37 |
177 |
106 |
329 |
Total |
792 |
78 |
207 |
169 |
1246 |
Previous statistics on licences held by Canadian air carriers
Types of licences held by Canadian air carriers (2019-2020)
|
Small aircraft |
Medium aircraft |
Large aircraft |
All cargo |
Total |
Domestic |
546 |
22 |
15 |
38 |
621 |
Non-scheduled international |
236 |
19 |
15 |
27 |
297 |
Scheduled international |
10 |
42 |
171 |
103 |
326 |
Total |
792 |
83 |
201 |
168 |
1244 |
Types of licences held by Canadian air carriers (2018-2019)
|
Small aircraft |
Medium aircraft |
Large aircraft |
All cargo |
Total |
Domestic |
566 |
23 |
15 |
41 |
645 |
Non-scheduled international |
246 |
20 |
15 |
29 |
310 |
Scheduled international |
10 |
41 |
167 |
101 |
319 |
Total |
822 |
84 |
197 |
171 |
1274 |
Types of licences held by Canadian air carriers (2017-2018)
|
Small aircraft |
Medium aircraft |
Large aircraft |
All cargo |
Total |
Domestic |
590 |
24 |
13 |
41 |
668 |
Non-scheduled international |
254 |
21 |
13 |
28 |
316 |
Scheduled international |
11 |
40 |
151 |
98 |
300 |
Total |
855 |
85 |
177 |
167 |
1284 |
Types of licences held by Canadian air carriers (2016-2017)
|
Small aircraft |
Medium aircraft |
Large aircraft |
All cargo |
Total |
Domestic |
609 |
25 |
13 |
43 |
690 |
Non-scheduled international |
256 |
22 |
13 |
29 |
320 |
Scheduled international |
9 |
41 |
152 |
98 |
300 |
Total |
874 |
88 |
178 |
170 |
1310 |
Types of licences held by U.S. and other foreign air carriers (2020-2021)
|
U.S. |
Other |
Non-scheduled international |
565 |
222 |
Scheduled international |
41 |
119 |
Total |
606 |
341 |
Previous statistics on licences held by U.S. and other foreign carriers
Types of licences held by U.S. and other foreign air carriers (2019-2020)
|
U.S. |
Other |
Non-scheduled international |
577 |
194 |
Scheduled international |
42 |
115 |
Total |
619 |
309 |
Types of licences held by U.S. and other foreign air carriers (2018-2019)
|
U.S. |
Other |
Non-scheduled international |
584 |
183 |
Scheduled international |
42 |
112 |
Total |
626 |
295 |
Types of licences held by U.S. and other foreign air carriers (2017-2018)
|
U.S. |
Other |
Non-scheduled international |
588 |
182 |
Scheduled international |
40 |
109 |
Total |
628 |
291 |
Types of licences held by U.S. and other foreign air carriers (2016-2017)
|
U.S. |
Other |
Non-scheduled international |
598 |
172 |
Scheduled international |
42 |
110 |
Total |
640 |
282 |
Air licensing activities
|
2020-2021 |
2019-2020 |
2018-2019 |
2017-2018 |
2016-2017 |
New licences |
94 |
79 |
90 |
86 |
114 |
New licences - Canadian |
49 |
- |
- |
- |
- |
New licences - Foreign |
45 |
- |
- |
- |
- |
Amendment of licences initiated by the applicant |
33 |
52 |
40 |
73 |
89 |
Amendment of licences initiated by the Agency |
9 |
9 |
1 |
31 |
14 |
Suspensions initiated by the applicant |
56 |
30 |
36 |
29 |
32 |
Suspensions initiated by the Agency |
408 |
181 |
155 |
162 |
147 |
Exemptions/rulings |
13 |
50 |
123 |
116 |
120 |
Reinstatements |
171 |
94 |
96 |
81 |
88 |
Cancellations |
52 |
84 |
84 |
86 |
105 |
Code share authorities |
n/a |
n/a |
23 |
26 |
73 |
Wet lease authorities |
n/a |
n/a |
23 |
17 |
20 |
Total |
930 |
579 |
671 |
707 |
802 |
Air charter permits
An international charter air service is a non-scheduled international service operated under a contractual arrangement between an air carrier and a charterer. Carriers holding a licence for a non-scheduled international service must get an Agency program permit or an authorization to operate Canadian-originating charter flights to any foreign country. The permit and authorization processes ensure that air carriers operating international charter flights comply with the Air Transportation Regulations.
Number of permits issued
|
2020-2021 |
2019-2020 |
2018-2019 |
2017-2018 |
2016-2017 |
Passenger non-resaleable entity charters |
n/a |
465 |
308 |
226 |
179 |
Cargo non-resaleable entity charters |
n/a |
127 |
150 |
94 |
109 |
Passengers resaleable |
n/a |
65 |
51 |
55 |
63 |
Total |
0 |
657 |
509 |
375 |
351 |
Other air charter permit activities
|
2020-2021 |
2019-2020 |
2018-2019 |
2017-2018 |
2016-2017 |
Exemptions granted to the charter regulations |
460 |
910 |
849 |
643 |
603 |
Amendments to charter permits |
9 |
37 |
8 |
9 |
13 |
Air charter permits and notifications
Note: As of July 1, 2019, the Air Transportation Regulations (ATR) were amended. They needed updating to reflect market realities. The ATR’s charter types and the provisions regarding Canadian-originating charters, foreign-originating charters and permit and notification filing did not reflect the current practices and business models in this area. The amendments removed obsolete terms and consolidated the number of charter types from eight to four, based on whether they are for resaleable or non-resaleable passenger transportation originating in Canada, passenger transportation originating in a foreign country, or goods transportation.
The new way to present data on charter operation is more reflective of the business realities. Foreign and Transborder (Canada – US) charter operations have to follow the same requirement from the ATR. As such the data won't point out Transborder any longer.
Permits, notifications, and exemptions
|
2020-2021 |
2019-2020 |
Permits - Approved by the Agency |
395 |
657 |
Passenger non-resaleable |
146 |
230 |
Passenger resaleable |
1 |
65 |
Passenger foreign origin |
124 |
235 |
Cargo |
127 |
124 |
Notifications processed by Agency Staff |
1521 |
1524 |
Passenger non-resaleable |
566 |
738 |
Passenger foreign origin |
458 |
539 |
Cargo |
497 |
247 |
Exempted to apply for permit in advance |
2 |
33 |
Ambulance |
2 |
23 |
Cargo |
0 |
10 |
Note: As of April 1, 2014, the Agency has granted certain carriers with an exemption to operate last-minute air ambulance and entity cargo charter flights following the Agency's elimination of its after-hour service. These flights were processed using this new approach and would have ordinarily been captured under air charter permits issued.
Railway infrastructure and construction
The Agency approves specific railway line construction projects. If a railway company intends to construct a railway line, it must file an application with the Agency under section 98 of the Canada Transportation Act for approval.
|
2020-2021 |
2019-2020 |
2018-2019 |
2017-2018 |
2016-2017 |
Railway crossing agreements filed |
2 |
6 |
25 |
25 |
127 |
Approvals - railway line locations and construction of railway crossings |
2 |
2 |
0 |
0 |
1 |
Approvals - railway line locations on federal lands |
0 |
1 |
0 |
0 |
0 |
Notices of railway discontinuance received |
1 |
0 |
6 |
3 |
3 |
Net salvage value determinations |
0 |
0 |
0 |
0 |
0 |
New, modified or cancelled certificates of fitness |
33 |
6 |
4 |
0 |
6 |
Note:
- A comprehensive process review resulted in a temporary decline in agreements filed with the Agency in 2014-2015.
- Includes net salvage value estimates performed by staff under contract with clients.
Marine coasting trade applications
Coasting trade licences are issued by the Minister of Public Safety to Canadian residents who have applied for permission to bring a foreign flagged vessel into Canadian waters to perform a service or activity over a specified period of time. You must simultaneously apply to the Agency and the Canada Border Services Agency to obtain a licence.
The Agency determines whether there are suitable Canadian ships available to carry out the activity described in the application. If the proposed activity involves the carriage of passengers, the Agency determines if there is an adequate marine service using Canadian vessels.
The Canada Border Services Agency cannot license anyone to use a foreign-registered ship until the Agency issues its determination.
A coasting trade licence is issued when there are no suitable Canadian vessels available to perform the service or activity.
Applications processed
|
2020-2021 |
2019-2020 |
2018-2019 |
2017-2018 |
2016-2017 |
Approved |
29 |
61 |
73 |
102 |
108 |
Denied |
5 |
3 |
8 |
2 |
5 |
Withdrawn |
2 |
1 |
5 |
8 |
2 |
Total |
36 |
65 |
86 |
112 |
115 |
Total contested |
9 |
4 |
- |
- |
- |
Total uncontested |
27 |
61 |
- |
- |
- |