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... cancellation, as that aircraft cannot yet be put back into service . this situation would be within the airline's control. airlines are ... to plan around the time that an aircraft is out of service for scheduled maintenance, and also plan for additional time ...
Publication | 2021-11-17
Airport congestion and flight issues
What passengers need to know about delays, cancellations and missing baggage
Read the pdf (619 KB)
Air Passenger Protection
Know your rights
How to file a complaint
1. Purpose
Clear and timely communication...
Publication | 2021-11-17