Agency site
Displaying 1-10 of 14 items.
how to file a complaint
How to file a complaint
application of the air passenger protection regulations: a guide ...
Publication | 2021-01-22
how to file a complaint
How to file a complaint
denied boarding: a guide ...
Publication | 2021-01-22
how to file a complaint
How to file a complaint
seating of children with ...
Publication | 2021-01-22
... with a view to improving the domestic and international air travel experience for persons with disabilities. work will begin in ... new planning and reporting regulations which describe how transportation service providers will be required to develop – in ...
Publication | 2021-02-09
... complaints and applications, such as: air travel complaints – failure to apply tariffs [ 67.1 of the cta and section 113.1 of the air transportation regulations] reasonableness of air carrier tariff [ ...
Web page | 2021-09-27
... division): intake-triage intake and initial triage of new air travel complaints and mediation services determine jurisdiction ...
Web page | 2021-09-27
... standards accessibility of non-national airports system air terminals: code of practice updated 2016 (initial publication 2013) ... (initial publication 2004) guidance training videos on how to assist persons with disabilities 2014 guidance best practices for ...
Web page | 2021-09-27
in the context of air travel complaints filed with the cta, the cta expects passengers and ... passenger and the airline. if a passenger disagrees with how an airline categorized a flight disruption, the cta will expect them to ...
Publication | 2021-11-17
how to file a complaint
How to file a complaint
communicating key ...
Publication | 2021-11-17
... through this turmoil, the cta has worked to protect air passengers. despite the fact that almost every cta employee has worked ... within airlines' control. no one realized at the time how important this gap was. no one foresaw mass, worldwide flight ... wording of each airline's applicable tariff. every refund complaint will be examined on its merits, taking the relevant tariff language ...
Web page | 2021-11-23