Agency site
Displaying 1-2 of 2 items.
... in the number of complaints , particularly from air passengers. in 2021–2022, we received 12,158 new complaints related to air travel , on top of the 16,515 which we carried over from the previous year. ...
Publication | 2022-12-02
... should esas be allowed in all passenger areas. air canada noted that it had experienced a number of instances of esas ... have no formal training or do not receive training on how to behave appropriately in public places. the only requirement is for a ...
Publication | 2022-12-07