Agency site
Displaying 1-10 of 13 items.
... to the importance of the aviation sector in canada is how resilient it's been over the last few years of economic turmoil. air ... many of you are probably aware of. in a nutshell, this file came to the agency's attention initially through what we observed as ...
Speeches | 2016-04-27
... cruise and ferry terminals and ships. complaints from air travellers about issues like bumping and lost luggage. to deal with ... arbitration for conflicts between shippers and any rail, air , or marine carrier over rates; and, formal adjudication, where the agency ...
Speeches | 2016-10-28
... cruise and ferry terminals and ships. complaints from air travellers about issues like bumping and lost luggage. to deal with ... arbitration for conflicts between shippers and any rail, air or marine carrier over rates; and formal adjudication, where the agency ...
Speeches | 2016-10-28
... for conflicts over rates between shippers and any rail, air , or marine carrier; and formal adjudication, where the agency functions ... has a good track record. the vast majority of air travel complaints are resolved through facilitation. our confidential ...
Speeches | 2016-11-18
... anyone who wants to submit a complaint regarding air travel or accessibility can do so using plain language, user-friendly ... appropriate way of dealing with a disagreement. once a file reaches adjudication, all the rules of natural justice and procedural ...
Speeches | 2017-05-18
air travel is still a sort of miracle. think about it: we can have breakfast in ... as individual passengers, we have little control over how it goes – we want to know that any problems will be dealt with promptly ...
Speeches | 2017-06-09
... in fall 2016, with a particular focus on the rights of air passengers. the results have been dramatic. between 2013 and 2015, the ... provide input on changes to rules and processes, and know how to turn to us if they require assistance. we believe that an effective ...
Speeches | 2017-08-29
... those disputes run the gamut from claims from individual air passengers about issues like lost bags, to accessibility-related ... Those disputes run the gamut from claims from individual air passengers about issues like lost bags, to accessibility-related ...
Speeches | 2018-05-17
... interests of both passengers – who want a barrier-free travel experience – and industry – who want to tap the largest possible ... some sort of disability. a fourth message is that even as air travellers' rights are clarified and strengthened, the administrative ...
Speeches | 2019-05-21
... through this turmoil, the cta has worked to protect air passengers. despite the fact that almost every cta employee has worked ... and we worked around to clock to process and issue the air licences and permits required for emergency repatriation flights and ...
Speeches | 2020-12-03