Agency site
Displaying 1-10 of 445 items.
If you are aware of any violation to the Canada Transportation Act or related regulations, or if you find an air fare advertisement does not comply with the all-inclusive air price advertising regulations, send an email to: conformite-compliance@otc-cta.gc.ca.
You may also contact the enforcement...
Web page | 2016-09-22
2019-2020
(year to date)
2018-2019
2017-2018
2016-2017
2015-2016
Notice of Violation - with Administrative Monetary Penalty
13
16
28
15
10
Total number of violations found Note 1
188
49
63
42...
Web page | 2020-01-08
this guideline sets out the complaint resolution office process for dealing with air travel complaints.
This guideline sets out the Complaint Resolution Office process for dealing with air travel complaints.
guideline on the ...
Web page | 2023-09-30
Case no. 18-02263
October 25, 2018
Prepared by: Jean-Michel Gagnon
Full Name
INQUIRY INTO DELAYS, CANCELLATIONS, TARMAC DELAYS, AND LOST, DELAYED AND DAMAGED BAGGAGE AFFECTING ALL INTERNATIONAL SUNWING FLIGHTS SCHEDULED TO FLY TO OR FROM TORONTO LESTER B. PEARSON INTERNATIONAL AIRPORT OR...
Web page | 2018-10-22
November 5, 2020 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today published the Inquiry Officer's report on hundreds of complaints from air passengers alleging that airlines did not accurately communicate the reasons for flight delays or cancellations...
News | 2020-11-05
Case No. 20-01590
September 30, 2020
Prepared by: Tom Oommen, Inquiry Officer
Appointment of Inquiry Officer and Scope of the Inquiry Officer’s Report
On February 13, 2020, the Canadian Transportation Agency (Agency) opened an inquiry into complaints from passengers alleging that air carriers...
Web page | 2020-11-05
Executive summary
Introduction and background
The Canadian Transportation Agency (Agency) is an independent quasi-judicial tribunal of the Government of Canada. Part V of the Agency's enabling statute, the Canada Transportation Act, S.C., 1996, c. 10 (CTA), contains accessible transportation...
Publication | 2016-06-15
... before the transportation appeal tribunal of canada.
L' Office des transports du Canada impose une sanction administrative ... les transports accessibles aux personnes handicapées
l' office des transports du canada impose une sanction administrative ...
News | 2023-11-09
... 40(1) , 48(a) , 60(1) and 60(2) of the atpdr.
L' Office des transports du Canada impose une sanction administrative ... les transports accessibles aux personnes handicapées
l' office des transports du canada impose une sanction administrative ...
News | 2023-08-04
Thank you very much, Mr. Chair.
I would like to thank the Committee for the invitation to appear today.
With me is Tom Oommen, Director General, Analysis and Outreach, at the Canadian Transportation Agency.
The Agency's mandate is based on the Canada Transportation Act and contributes to the...
Speeches | 2023-04-17
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