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complaints office
Complaints Office
key issue scripts: standing senate committee on transport and ...
Web page | 2023-09-15
Table of contents
Introduction
Key Issue Scripts
Data
CTA Organizational Information
Additional Information
In this section
DRB Data
Accessibility Complaints Data
Comparison of CTA AMPs vs Other Organizations
Compliance Statistics
DRB Data...
Web page | 2023-09-15
office buildings expenses
Office buildings expenses
guide to railway charges for crossing ...
Publication | 2023-09-15
Table of contents
Introduction
Key Issue Scripts
Data
CTA Organizational Information
Additional Information
In this section
APPR vs EU vs US obligations table
Statement on Compliance and Enforcement Policy
AMP Scheme
Process of Investigation
Q and A...
Web page | 2023-09-15
September 28, 2023 – Gatineau, QC – Canadian Transportation Agency
Related content
Administrative monetary penalty - American Airlines inc. - $51,000 - Issuance: September 28, 2023
Administrative monetary penalty - American Airlines inc. - $13,500 - Issuance: September...
News | 2023-09-28
... of your case guideline on the cta's complaint resolution office air travel complaints process air travel complaint decisions and ... of your case Guideline on the CTA's Complaint Resolution Office air travel complaints process Air travel complaint decisions and ...
Web page | 2023-09-30
The CTA's simplified complaint process will be easy to access, more efficient and use new systems and technology to deliver faster outcomes to air passengers who submit complaints to the CTA. The process applies to all air travel complaints, including active complaints that have already been...
Web page | 2023-09-30
Read the pdf (1.41 MB)
Introduction
The Privacy Act (PA), enacted in 1983, imposes obligations on federal institutions to ensure that privacy rights of individuals are respected. The PA grants Canadian citizens, permanent residents and persons present in Canada the right to access their...
Publication | 2023-10-18
Read the pdf (1.46 MB)
Introduction
The Access to Information Act (ATIA), enacted in 1983, grants Canadian citizens, permanent residents and any person or corporation present in Canada the right to access the records of federal institutions subject to the ATIA. This right enables...
Publication | 2023-10-18
Message from the Chair and Chief Executive Officer
During the 2022-2023 fiscal year, the Canadian transportation industry continued to recover from the COVID-19 pandemic's impacts and adapt to a continuously changing environment. The efficiency of the supply chain continued to be tested, and air...
Publication | 2023-11-09