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Additional Information: Standing Senate Committee on Transport and Communications (May 16, 2023)
Table of contents  Introduction  Key Issue Scripts  Data  CTA Organizational Information  Additional Information  In this section APPR vs EU vs US obligations table Statement on Compliance and Enforcement Policy AMP Scheme Process of Investigation Q and A...
Web page | 2023-09-15
Complaint and dispute resolution
... of your case guideline on the cta's complaint resolution office air travel complaints process air travel complaint decisions and ... of your case Guideline on the CTA's Complaint Resolution Office air travel complaints process Air travel complaint decisions and ...
Web page | 2023-09-30
Air travel complaints overview
office of the commissioner of official languages Office of the Commissioner of Official Languages air travel complaints ...
Web page | 2025-05-31
Air travel complaints resolution process
The CTA's simplified complaint process will be easy to access, more efficient and use new systems and technology to deliver faster outcomes to air passengers who submit complaints to the CTA. The process applies to all air travel complaints, including active complaints that have already been...
Web page | 2023-09-30
Departmental Results Report 2022-2023: Response to parliamentary committees and external audits
response to audits conducted by the office of the auditor general of canada (including audits conducted by the ... development) Response to audits conducted by the Office of the Auditor General of Canada (including audits conducted by the ...
Web page | 2023-11-09
Canadian Transportation Agency’s 2024-2025 Departmental plan at a glance
have led to the establishment of a new dispute resolution office dedicated to addressing air travel complaints. it is projected by the ... full-time equivalent positions, without compromising the office's capacity to process air travel complaints. to reduce expenditures on ...
Web page | 2024-02-29
Niveaux de gravité attribués et types de contraventions – transports aériens
Note On April 2, 2024, certain changes were brought to the Compliance and Enforcement Policy: The severity levels for some Air Passenger Protection Regulation (APPR) provisions have been adjusted; The same amounts for "per passenger" and "per event" will apply in the calculation of...
Web page | 2024-05-03
Standing Committee on Transport, Infrastructure and Communities (TRAN) – February 27, 2024
... - accessible transportation for persons with disabilities office of the auditor general report update summary of findings action plan ... - Accessible transportation for persons with disabilities Office of the Auditor General report Update Summary of Findings Action Plan ...
Web page | 2024-06-11
Introduction: TRAN – February 27, 2024
Standing Committee on Transport, Infrastructure and Communities (TRAN) – February 27, 2024: Meeting Details Table of contents Next page Opening remarks from Ms. France Pégeot (Chair and Chief Executive Officer, Canadian Transportation Agency) Good morning Chair and Committee...
Web page | 2024-06-11
Questions and Answers: TRAN – February 27, 2024
... was launched in response to a recommendation from the office of the auditor general's (oag). the pilot is focused on travellers who ... was launched in response to a recommendation from the Office of the Auditor General's (OAG). The pilot is focused on travellers who ...
Web page | 2024-06-11

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