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Displaying 261-270 of 457 items.
Consultation: Air travel complaints fee proposal
Read the PDF (433 KB) 1. Introduction On June 22, 2023, the Budget Implementation Act, 2023 (BIA) received Royal Assent and came into force. It modified the Canada Transportation Act (Act) to clarify, simplify and strengthen the Canadian air passenger protection regime and provided a new...
Publication | 2024-09-18
The Canadian Transportation Agency issues administrative monetary penalties to KLM for violations of the Air Passenger Protection Regulations
September 27, 2024 – Gatineau, QC – Canadian Transportation Agency The Canadian Transportation Agency (CTA) has issued administrative monetary penalties totaling $48,000 against Royal Dutch Airlines (KLM) for 30 violations of the Air Passenger Protection Regulations (APPR) regarding its...
News | 2024-09-27
Annual Report on the administration of the Privacy Act 2023-2024
Read the PDF (706 Kb) Introduction The Privacy Act (PA), enacted in 1983, imposes obligations on federal institutions to ensure that privacy rights of individuals are respected. The PA grants Canadian citizens, permanent residents and persons present in Canada the right to access their...
Publication | 2024-10-18
Annual Report on the administration of the Access to Information Act 2023-2024
Read the PDF (787 KB) Introduction The Access to Information Act (ATIA), enacted in 1983, grants Canadian citizens, permanent residents and any person or corporation present in Canada the right to access the records of federal institutions subject to the ATIA. This right enables...
Publication | 2024-10-18
2023 to 2024 Departmental Sustainable Development Strategy Report
Read the PDF (661 KB) Introduction to the 2023 to 2024 Departmental Sustainable Development Strategy Report The 2022 to 2026 Federal Sustainable Development Strategy (FSDS) presents the Government of Canada’s sustainable development goals and targets, as required by the Federal...
Publication | 2024-11-01
Annual Report 2023–2024
... by the successful launch of the complaints resolution office (cro) for air travel complaints. in response to the bia and in only 3 ... by the successful launch of the Complaints Resolution Office (CRO) for air travel complaints. In response to the BIA and in only 3 ...
Publication | 2024-11-05
Departmental results report 2023–24: Response to parliamentary committees and external audits
response to audits conducted by the office of the auditor general of canada (including audits conducted by the ... development) Response to audits conducted by the Office of the Auditor General of Canada (including audits conducted by the ...
Web page | 2024-11-08
Departmental Results Report 2023–2024
Erratum: The Canadian Transportation Agency has reviewed the Departmental Results Report for fiscal year 2023-24 and has revised the results, under the section “Results – what we achieved”, subsection “Core responsibility 1: Independent regulatory and dispute-resolution services for...
Publication | 2024-12-17
Canadian Transportation Agency's 2023–24 Departmental results report: At a glance
... have led to the establishment of a new dispute resolution office dedicated to addressing air travel complaints. it is projected by the ... full-time equivalent positions, without compromising the office's capacity to process air travel complaints. to reduce expenditures on ...
Web page | 2024-12-17
Quarterly Financial Report for the quarter ended September 30, 2024
Management statement for the quarter ending September 30, 2024 1. Introduction This quarterly financial report has been prepared by management as required by section 65.1 of the Financial Administration Act and in the form and manner prescribed by the Treasury Board under the Treasury Board...
Publication | 2024-11-29

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