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Mandate, tools and values
The Canadian Transportation Agency (CTA) is an independent, quasi-judicial tribunal and regulator that has, with respect to all matters necessary for the exercise of its jurisdiction, all the powers of a superior court. We oversee the very large and complex Canadian transportation system, which is...
Web page | 2017-01-16
Contact an enforcement officer
If you are aware of any violation to the Canada Transportation Act or related regulations, or if you find an air fare advertisement does not comply with the all-inclusive air price advertising regulations, send an email to: OTC.conformite-compliance.CTA@otc-cta.gc.ca. You may also contact the...
Web page | 2025-05-14
Q&A: All-inclusive air price advertising
 Table of contents Regulations Air price advertisement Application Charges Compliance Regulations Q. What are the objectives of the amendments to the Air Transportation Regulations with respect to all-inclusive air price advertising? The amended regulations support two key...
Web page | 2014-05-21
All-inclusive air price advertising
Part V.1 of the Air Transportation Regulations sets out requirements for all-inclusive air price advertising. These rules help consumers easily determine the total price of advertised air services, and encourage fair competition among advertisers of air services. Help with implementation...
Web page | 2019-10-08
Railway Noise Measurement and Reporting Methodology
... conducted. it may be available at the municipal planning office. return to note 7 referrer note 8 highway – road with 4 or more lanes, ... conducted. It may be available at the municipal planning office. Return to note 7 referrer Note 8 Highway – road with 4 or more lanes, ...
Publication | 2011-08-22
Client Satisfaction Research 2009-2010
Prepared by: Ipsos Reid Corporation Contract #: 94001-090009/001/CY POR #: 103-09 June 2010 Client Satisfaction Research 2009-2010 Prepared by: Ipsos Reid Corporation Contract #: 94001-090009/001/CY POR #: 103-09 June 2010 Back to top Executive Summary Ipsos Reid was...
Publication | 2011-08-11
Operation of season-long charter programs by U.S. air carriers on behalf of all professional sports teams
Context Effective December 8, 2009, the Canadian Transportation Agency (Agency) allows charter flights operated by U.S. carriers under season-long contracts with all professional sports teams that include multiple stops in Canada. Following the amendment of the Air Transportation Regulations, SOR/...
Publication | 2019-09-26
Scheduled International Air Service: U.S. Applicants
... (ecats) program. to join ecats, contact the ecats program office 30 days prior to beginning operations to or from canada: transport ... (ECATS) program. To join ECATS, contact the ECATS program office 30 days prior to beginning operations to or from Canada: Transport ...
Publication | 2010-03-01
Guidelines Respecting Net Salvage Value Determination Applications
Part 1 – Introduction 1.1 Context of the Guidelines The Canada Transportation Act (Act) provides a framework for railway companies under federal jurisdiction to transfer or discontinue railway lines provided certain procedures are followed. The Act also sets out a process that must be followed...
Publication | 2023-12-11
Resolution of Disputes through Mediation - A Resource Tool
Air travel complaints On September 30, 2023, the CTA launched a new resolution process for air travel complaints. The process applies to all air travel complaints, including active complaints that have already been submitted. Read more about the mediation process in the new air travel...
Publication | 2025-05-06

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