Agency site
Displaying 11-18 of 18 items.
... by the successful launch of the complaints resolution office (cro) for air travel complaints. in response to the bia and in only 3 ... by the successful launch of the Complaints Resolution Office (CRO) for air travel complaints. In response to the BIA and in only 3 ...
Publication | 2024-11-05
response to audits conducted by the office of the auditor general of canada (including audits conducted by the ... development)
Response to audits conducted by the Office of the Auditor General of Canada (including audits conducted by the ...
Web page | 2024-11-08
Erratum:
The Canadian Transportation Agency has reviewed the Departmental Results Report for fiscal year 2023-24 and has revised the results, under the section “Results – what we achieved”, subsection “Core responsibility 1: Independent regulatory and dispute-resolution services for...
Publication | 2024-12-17
... have led to the establishment of a new dispute resolution office dedicated to addressing air travel complaints. it is projected by the ... full-time equivalent positions, without compromising the office's capacity to process air travel complaints. to reduce expenditures on ...
Web page | 2024-12-17
Management statement for the quarter ending September 30, 2024
1. Introduction
This quarterly financial report has been prepared by management as required by section 65.1 of the Financial Administration Act and in the form and manner prescribed by the Treasury Board under the Treasury Board...
Publication | 2024-11-29
Statement of Management Responsibility Including Internal Control Over Financial Reporting
Responsibility for the integrity and objectivity of the accompanying financial statements for the year ended March 31, 2024, and all information contained in these financial statements rests with the...
Publication | 2024-12-17
Read the PDF (373 kb)
Progress report summary
In December 2022, the Canadian Transportation Agency (Agency) published its first three‑year Accessibility Plan (plan) in accordance with the Accessible Canada Act and its regulations.
At the time of the release of the Accessibility...
Publication | 2024-12-18
List of Arbitrators call out
The Canadian Transportation Agency is expanding its List of Arbitrators (List). As required by subsections 169(1) and 169.42(1) of the Canada Transportation Act, we periodically consult on the List’s composition and make revisions.
With the help of the ADR...
Web page | 2024-10-07