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Displaying 141-150 of 184 items.
Quarterly Financial Report for the quarter ended September 30, 2021
... months later, the cta received an unprecedented number of complaints : over 11,200 in those three months alone. by comparison, 826 ... to process complaints according to the cta's service standards without sufficient funded capacity, thereby affecting ...
Publication | 2021-11-30
Mobility aids and assistive devices
... with mobility aids and other assistive devices: a guide accessible transportation take charge of your travel: a guide for travellers with ...
Web page | 2023-05-05
Annual Report 2018-2019
... streiner, chair and chief executive officer, canadian transportation agency during 2018–19, the canadian transportation ... than a national transportation system that is the most accessible in the world. in 2018-19, we took important steps towards making ...
Publication | 2020-01-07
Quarterly Financial Report For the quarter ended September 30, 2023
 includes the national transportation policy, which states that competition and market forces are ... the rights and responsibilities of transportation service providers and users and that level the playing field among ... protect the human right of persons with disabilities to an accessible transportation network. further information on the cta’s ...
Publication | 2023-11-30
Statistics 2018-2019
... which is in the interests of travellers, shippers, and the transportation companies that follow the rules and should not face unfair ... inspections and targeted investigations to verify that service providers comply with the canada transportation act, the ...
Web page | 2020-01-30
Annual Report on the Administration of the Privacy Act for 2020-2021
Read the pdf (848 KB) Introduction The Privacy Act (PA), enacted in 1983, imposes obligations on federal institutions to ensure that privacy rights of individuals are respected. The PA grants Canadian citizens, permanent residents and persons present in Canada the right to access their...
Publication | 2021-12-14
Consultation paper: Development of new airline refund requirements
... itinerary within a reasonable time. the canadian transportation agency (cta) now has the authority, through a direction from ... itinerary within a reasonable time. The Canadian Transportation Agency (CTA) now has the authority, through a direction from ...
Web page | 2020-12-21
What We Heard: Proposed Changes to Strengthen the Air Passenger Protection Regulations
... should not be permitted, and that refunds should be more accessible (e.g., at customer service counters, instead of a customer service phone line, which can ...
Publication | 2023-11-15
Annual Report on the Administration of the Privacy Act 2019–2020
... office of the privacy commissioner on the resolution of complaints filed against the cta; coordinating the updating of the cta’s info source publication chapter; ensuring that the proactive publication requirements ...
Web page | 2020-11-19
Annual Report on the Administration of the Privacy Act 2019–2020
... office of the privacy commissioner on the resolution of complaints filed against the cta; coordinating the updating of the cta’s info source publication chapter; ensuring that the proactive publication requirements ...
Publication | 2020-11-19

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