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... cane or service animal ) without first asking the user. provide information about the location of accessible facilities. avoid making ... further clarification. ask questions about the customer's disability only when they are pertinent to their travel needs. for ... practices for providing assistance to customers with disabilities : a resource tool ...
Publication | 2016-03-10
... specific accessible seating, you should make your request with your carrier well in advance of travel . providing a carrier ... you to sit in such a seat. a canadian carrier must provide that additional seating at no additional charge for travel ...
Publication | 2020-10-09
... to communicate in writing. be aware that persons with mental health disabilities may wish to travel with a support ... dog or emotional support animal ; never pet, feed, or provide instructions to a service dog or an emotional support animal . be ...
Publication | 2020-06-30
... have at least one elevator that is accessible to persons with disabilities , including persons who use a wheelchair, that ... on the ferry. in any event, the ferry operator should provide assistance , if requested, to a person with a disability ...
Publication | 2014-11-05
... of access (consists of a blue square overlaid in white with an image of a person using a wheelchair) in pictograph and tactile form ... on the ferry. in any event, the ferry operator should provide assistance , if requested, to a person with a disability ...
Publication | 2014-11-04
these guidelines, developed in cooperation with representatives of the industry, consumers and other government ... serve the needs of persons with disabilities travelling on aircraft with 29 and fewer passenger seats (small ... of reservation, the carriage of various aids and service animals , what to do if a person's mobility aid is damaged or lost, and tips ...
Publication | 2005-01-03
... above criteria from being satisfied, an air carrier should provide assistance , if requested, to a person with a disability in ascending and descending the stairs.
1.2.1 ...
Publication | 2016-03-17
... notice this is an american sign language (asl) video with no audio end of asl video of advance notice/supporting documentation ... in boarding and disembarking and, in the case of a person travelling on a ferry, assisting the person in moving to and from a ...
Publication | 2020-05-01
... the vessel in the case of marine tsps. tsps may be faced with additional cleaning requirements should esas be allowed in all passenger ... rules around leashing and restraint of esas, then the travelling public and workers at airports are at risk. at toronto ...
Publication | 2022-12-07
... aids and air travel forum a one-and-a-half-day forum with members of the iwg was hosted by the cta in toronto on june 12-13, ... aids. aircraft and original equipment manufacturers publication of key information for cargo compartment specifications in very ...
Publication | 2019-09-10