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Displaying 11-20 of 111 items.
Accessibility Guidelines for Small Aircraft - Services for persons with disabilities on aircraft with 29 and fewer passenger seats
1. Purpose of these Guidelines These Guidelines, developed in cooperation with representatives of the industry, consumers and other government departments, are meant to assist carriers to better serve the needs of persons with disabilities travelling on aircraft with 29 and fewer passenger seats (...
Publication | 2005-01-03
Best Practices for Providing Assistance to Customers with Disabilities: A Resource Tool
Introduction Transportation service providers are required to assist their passengers with disabilities and are guided by the Canadian Transportation Agency's accessibility standards (including regulations and codes of practice), which help ensure that air and federal rail, ferry and bus services...
Publication | 2016-03-10
Compliance Report: Montréal-Pierre Elliott Trudeau International Airport
Background The Canadian Transportation Agency (Agency) is responsible for ensuring that undue obstacles to the mobility of persons with disabilities are removed from air and federal rail, ferry and bus services and facilities. It seeks to remove these obstacles by: administering regulations and...
Publication | 2016-06-08
Accessible transportation regulations
Most provisions of the – over 200 – are now in force. More complex provisions are being phased-in over two years until 2022. The ATPDR have been amended to correct errors and inconsistencies so that the ATPDR are as clear as possible. In addition, the Canadian Transportation Agency Designated...
Consultation | 2016-05-31
Accessible Transportation Discussion Paper for Regulatory Modernization
Table of Contents Background Current legislative and regulatory context Scope of modernized accessibility standards Approach to modernizing the accessibility standards Issues common to all modes of transportation Technical standards Systemic issues...
Web page | 2017-03-29
Ministerial Inquiry into Allergies to Peanuts, Nuts and Sesame Seeds in Commercial Air Travel - Report of the Inquiry Officer
Executive summary Introduction and background The Canadian Transportation Agency (Agency) is an independent quasi-judicial tribunal of the Government of Canada. Part V of the Agency's enabling statute, the Canada Transportation Act, S.C., 1996, c. 10 (CTA), contains accessible transportation...
Publication | 2016-06-15
Compliance Report: Website Accessibility (2016)
A. Background In 2011, the Canadian Transportation Agency (Agency) initiated a monitoring exercise aimed at assessing and improving transportation service providers' compliance with section 1.2 of the Agency's Code of Practice: Removing Communication Barriers for Travellers with Disabilities (...
Publication | 2016-07-07
Web Accessibility - A Resource Tool for Transportation-Related Websites
Introduction More and more travellers are using the websites of transportation service providers to arrange travel. If persons with disabilities are to have equal access to these websites, transportation service providers must ensure that their websites are accessible. This resource tool is...
Publication | 2016-07-08
Compliance Report: Accessible Ground Transportation at Airports
Background The Canadian Transportation Agency (Agency) is responsible for ensuring that undue obstacles to the mobility of persons with disabilities are removed from air and federal rail, ferry and bus services and facilities. It seeks to remove these obstacles by: administering regulations and...
Publication | 2017-01-26
Accessibility complaints about transportation services
Accessibility Help Line Have questions relating to accessible transportation? Need help filing an accessibility complaint? 1-844-943-0273 Contact us Monday to Friday, 8 a.m. to 5 p.m. EST. TTY: 1-800-669-5575 ASL version of Accessibility Help Line of Accessibility...
Web page | 2026-02-13

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