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Gatineau, Quebec – June 11, 2018 – Canadians can have their say on air passenger protection as the Canadian Transportation Agency (CTA) develops new regulations.
The CTA wants to hear from the public during an in-person consultation, held in Toronto on June 14, 2018 at:
The Sheraton Centre...
News | 2018-06-11
New refund regulations are now in effect for flights that are cancelled or have long delays due to a situation outside the airline’s control. The new regulations apply to flights taken on or after September 8, 2022.
Background
Q1. Why has the Canadian Transportation Agency (CTA) developed...
Web page | 2023-01-11
Air Passenger Protection Regulations now finalized
In May 2018, the Canadian Transportation Agency (CTA) began developing Air Passenger Protection Regulations to establish airline obligations toward passengers, including minimum compensation levels and standards of treatment in different...
Consultation | 2019-07-08
Air passengerprotection public consultations
What we heard
Download PDF
Table of Contents
Introduction
Consultation Overview
Key Themes
Airline's Obligation to Communicate Clearly
Flights Delays and Cancellations...
Publication | 2018-10-15
Gatineau, Quebec – October 16, 2018 – The Canadian transportation Agency (CTA) today released its What We Heard Report, summarizing the input it received from Canadians over the course of its national consultations on new air passenger protection regulations.
The three-month consultation process...
News | 2018-10-15
Introduction
This Guide explains the Canadian ownership requirement for obtaining a licence to operate an air service from the Canadian Transportation Agency (Agency), and for maintaining such a licence.
It explains how the Agency interprets and applies the legal requirement for an air licence...
Publication | 2018-10-19
Case no. 18-02263
October 25, 2018
Prepared by: Jean-Michel Gagnon
Full Name
INQUIRY INTO DELAYS, CANCELLATIONS, TARMAC DELAYS, AND LOST, DELAYED AND DAMAGED BAGGAGE AFFECTING ALL INTERNATIONAL SUNWING FLIGHTS SCHEDULED TO FLY TO OR FROM TORONTO LESTER B. PEARSON INTERNATIONAL AIRPORT OR...
Web page | 2018-10-22
New refund regulations are now in effect for flights that are cancelled or have long delays due to a situation outside the airline’s control. The new regulations apply to flights taken on or after September 8, 2022.
Introduction
On May 24, 2019, the Canadian Transportation Agency (CTA)...
Web page | 2023-01-11
December 17, 2018 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today announced that proposed Air Passenger Protection Regulations will be published in Part I of the Canada Gazette on December 22, 2018 for public review and comment. The regulations are...
News | 2018-12-17
Introduction
Amendments to the Air Transportation Regulations (ATR) were finalized and published in Part II of the Canada Gazette on May 31, 2019.
The regulations reflect input that the CTA heard from the public, the air industry, experts and other interested parties during consultations held...
Web page | 2019-08-13
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