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Displaying 51-60 of 152 items.
Remarks for December 13 press conference re: APPR Phase II
Air travel is an essential part of modern life. Nowhere is that more true than in this vast country. Every year, about 160 million travellers get on or off a plane in Canada. The people passing through this and every Canadian airport rely on flights to see family and friends, explore new places,...
Speeches | 2019-12-17
What you need to know when your air travel is disrupted
CTA Air Travel Complaints If your travel has been disrupted and you're not satisfied with how an airline resolved your issue, you can file a complaint, with the Canadian Transportation Agency (CTA). The CTA can help resolve complaints about air travel within, to and from Canada. Our role is to...
Web page | 2019-12-24
International Civil Aviation Organization
In 2019–20, the CTA worked with government partners at the Canadian mission to the International Civil Aviation Organization (ICAO) during both the ICAO General Assembly and sessions of the Facilitation Panel (FALP) to raise the profile of accessibility in air travel. The CTA led efforts to...
Web page | 2020-08-26
Air passenger protection during and beyond the pandemic
by Scott Streiner, Chair and CEO, Canadian Transportation Agency (Hill Times 2020-11-16) The global collapse of air travel as a result of the COVID-19 pandemic is without precedent in the century since the dawn of international commercial aviation. Many passengers have experienced frustration,...
Speeches | 2020-11-13
FAQs: Drone Operations and Air Cargo Licencing
What is new? A milestone. On October 26, 2020, the Canadian Transportation Agency issued the first licence in Canada for a drone cargo delivery service . I am a drone operator thinking about providing drone services. Do I need a licence? If you plan to operate a publicly available air service to...
Web page | 2020-12-03
Consultation paper on requested temporary adjustments to the Air Passenger Protection Regulations
The International Air Transport Association (IATA), the National Airlines Council of Canada (NACC), Air Canada and Sunwing Airlines (Sunwing) have asked the Canadian Transportation Agency (Agency) to temporarily adjust certain compensation and rebooking requirements under the Air Passenger...
Web page | 2020-12-11
CTA Holds Public Consultation on Requests for Temporary Adjustments to the Requirements of the Air Passenger Protection Regulations
December 11, 2020 – Gatineau, QC – Canadian Transportation Agency The Canadian Transportation Agency (CTA) today launched a consultation to hear from members of the public, consumer groups and other interested stakeholders on requests by airlines for temporary adjustments to certain obligations...
News | 2020-12-11
Public Consultation on Requests for Temporary Adjustments to the Air Passenger Protection Regulations
On December 11, 2020, the Canadian Transportation Agency (CTA) launched a consultation to hear from members of the public, consumer advocates and other interested stakeholders on requests by airlines for temporary adjustments to certain obligations under the Air Passenger Protection Regulations (...
Consultation | 2020-12-11
International Air Charters: A Guide
Read the pdf (408 KB) Introduction This guide is for airlines licensed by the Canadian Transportation Agency (CTA) to provide non-scheduled services to and from Canada ("licensees"). It explains the CTA's requirements for licensees that want to operate international charter flights. The...
Publication | 2020-12-14
CTA launches consultation on new refund requirements
December 21, 2020 – Gatineau, QC – Canadian Transportation Agency The Canadian Transportation Agency (CTA) launched today a consultation seeking input from members of the public, consumer organizations, airlines and experts on a proposed regulation establishing additional refund obligations for...
News | 2020-12-21

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