Agency site
Displaying 41-50 of 55 items.
Air transportation regulations now finalized
The CTA consulted with industry stakeholders, experts and interested members of the public from December 2016 to October 2017, to update and clarify its regulations, guidelines and tools for air transportation so that they reflect how industry is...
Consultation | 2016-12-15
Check against deliveryAs I was putting the finishing touches on my speech last night, I glanced out of my hotel window and I saw the rail lines running from Union Station out towards Ottawa, Montréal, and Halifax. I saw the Gardiner Expressway in its usual state of gridlock. I saw a shipping vessel...
Speeches | 2016-07-11
Types of disputes we can resolve
Air travel complaints
Accessibility complaints
Rail complaints
Marine complaints
Comparison of dispute resolution services
Facilitation
An Agency case officer assesses the issue and leads an informal exchange...
Web page | 2016-09-13
Types of disputes we can help with
Whenever a public passenger service provider and a railway company are unable to agree in respect of any matter raised in the context of the negotiation of any agreement concerning the use of the railway company’s railway, land, equipment, facilities or services...
Web page | 2016-08-26
The Agency can help to resolve rail service disputes between a shipper and a railway company.
A railway company has service obligations for carrying traffic for shippers, which includes furnishing adequate and suitable accommodation for loading, receiving, carrying, delivering, and unloading...
Web page | 2016-08-26
Read all the instructions first
Please read the instructions carefully to make sure you're uploading your documents in the correct folder.
How to log in
Note: It's recommended to use a desktop computer. You must use a browser with JavaScript enabled.
Go to the login page to connect to...
Web page | 2016-08-26
Do you have questions about your adjudication case?
This Q&A provides quick answers.
If you want more information, you can refer to the applicable section of the Dispute Adjudication Rules.
Submissions
How can I file a submission?
You can use one of our forms...
Web page | 2016-08-26
Under Part III, Division V of the Canada Transportation Act, a federal railway company must take these steps before transferring or discontinuing operations:
provide notice in the company’s three-year plan for at least 12 months of its intention to discontinue operating the line;
publicly...
Web page | 2016-06-21
Explanatory notes
The Agency publishes certain public information about Canada's air transport agreements and arrangements such as the traffic rights that may be exercised by designated airlines under air agreements or other instruments.
Countries included in the "Agreement on Air Transport...
Web page | 2016-09-21
How to transfer or discontinue a railway line
Under Part III, Division V of the Canada Transportation Act, a federal railway company must take these steps before transferring or discontinuing operations:
provide notice in the company’s three-year plan for at least 12 months of its intention to...
Web page | 2016-03-07