Agency site
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... one of the first federal departments or agencies to offer publications in daisy format (a digital talking book with enhanced ... one of the first federal departments or agencies to offer publications in DAISY format (a digital talking book with enhanced ...
Web page | 2016-05-04
What are your rights and responsibilities when flying?
Who must have a tariff?
What are a carrier’s responsibilities to its tariff?
What’s included in a tariff?
Where can you find a carrier’s tariff?
What are your rights and responsibilities when flying?
Travellers and air carriers both...
Web page | 2016-09-26
The Government of Canada’s national transportation policy, as set out in the Canada Transportation Act, permits the market to largely self-regulate. However, it also acknowledges that regulation may be required to meet public objectives or in cases where parties are not served by effective...
Web page | 2016-11-24
Service standards publicly state the level of performance that citizens can reasonably expect to encounter from the Canadian Transportation Agency under normal circumstances.
The Agency is the aeronautical authority for Canada that issues licences to operate publicly available air services. The...
Web page | 2016-12-05
Purpose of this Code of Practice
This Code contains accessibility standards developed to achieve a minimum level of accessibility for persons with disabilities when using non-National Airports System (non-NAS) air terminals, and sets out what the Agency expects of these air terminal operators when...
Publication | 2016-01-21
Who does this apply to?
Provincial or municipal authorities that cannot reach an agreement with a railway company on the relocation of railway lines around and away from urban areas in order to promote urban development.
How can the Agency help?
If provincial or municipal authorities cannot...
Web page | 2016-06-21
Service standards publicly state the level of performance that citizens can reasonably expect to encounter from the Canadian Transportation Agency under normal circumstances.
An international charter air service is a non-scheduled international service operated under a contractual arrangement...
Web page | 2016-12-05
All personal information created, held or collected by the Canadian Transportation Agency (Agency) is protected under the Privacy Act. This means that you will be informed of the purpose for which it is being collected and how to exercise your right of access to that information. You will be asked...
Web page | 2016-04-07
All personal information created, held or collected by the Canadian Transportation Agency (Agency) is protected under the Privacy Act. This means that you will be informed of the purpose for which it is being collected and how to exercise your right of access to that information. You will be asked...
Web page | 2016-04-07
How to make washrooms accessible to persons with disabilities
Onboard aircraft
Onboard trains
Carriers are invited to refer to the Canadian Standards Association Standard CAN/CSA-B651-95 Barrier-free Design and, where it is appropriate to do so, to adopt the technical...
Web page | 2016-03-17