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Note
On April 2, 2024, certain changes were brought to the Compliance and Enforcement Policy:
The severity levels for some Air Passenger Protection Regulation (APPR) provisions have been adjusted;
The same amounts for "per passenger" and "per event" will apply in the calculation of...
Web page | 2024-05-03
Consultation on requests for Conditional Exemptions from the tactile requirement related to signage in terminals in the Accessible Transportation for Persons with Disabilities Regulations
The Canadian Transportation Agency (CTA) is seeking input on requests filed by the Canadian Air Transport...
Consultation | 2024-05-21
May 13, 2024 – Gatineau, QC – Canadian Transportation Agency
Related content
Administrative monetary penalty - WestJet- $142,500 - Issuance: May 7, 2024
Enforcing Compliance – enforcement actions and types of violations
Compliance and Enforcement Policy...
News | 2024-05-13
Read the pdf (360 KB)
Part 1: Identifying information
Canadian Transportation Agency
April 1, 2023 – March 31st, 2024
This is an original report.
This report is not produced by a federal Crown corporation or a subsidiary of a federal Crown corporation.
Part 2: Report contents
2.1...
Publication | 2024-05-31
(1) On or about March 12, 2024, the Edmonton Regional Airports Authority failed to identify, by tactile and Braille signage, the designated area for service dogs to relieve themselves located in the public area of the terminal (north of Door 1, Arrivals level), thereby contravening paragraph 227(1...
Enforcement Actions | 2024-05-06
(A) On or about October 5, 2023, WestJet failed to ensure a member of personnel who may be required to interact with the public or to participate in making decisions or in developing policies or procedures in relation to the requirements of these Regulations, received training that provides an...
Enforcement Actions | 2024-05-09