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Displaying 1-10 of 14 items.
February 13, 2020 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today opened an inquiry into complaints from air passengers alleging that airlines are not accurately communicating the reasons for flight delays or cancellations.
On December 15, 2019, the...
News | 2020-02-13
March 13, 2020 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today took steps to address the major impacts that the COVID-19 pandemic is having on the airline industry.
The Air Passenger Protection Regulations (APPR) set air carriers' obligations to...
News | 2020-03-13
1. Purpose
This notice to industry outlines the Agency’s approach to considering applications for exemptions from the filing notice periods that apply to international air services, as set out in subsections 115(1) and 138(3) of the ATR.
2. Legislative references to the Canada Transportation Act...
Web page | 2020-07-17
In 2019–20, the CTA worked with government partners at the Canadian mission to the International Civil Aviation Organization (ICAO) during both the ICAO General Assembly and sessions of the Facilitation Panel (FALP) to raise the profile of accessibility in air travel.
The CTA led efforts to...
Web page | 2020-08-26
The CTA created an International Working Group (IWG) to develop recommendations for future action related to issues around the safe storage and transportation of wheelchairs and other mobility aids and hosted an international forum in June 2018. IWG members included airlines and their trade...
Web page | 2020-08-26
Accessible transportation is an essential part of modern life and important for all Canadians. About one in five of Canadians has a disability, and this proportion is growing as the average age of the population rises.
Air travel is global – but from one country to another, there are different...
Web page | 2020-08-26
The International Air Transport Association (IATA), the National Airlines Council of Canada (NACC), Air Canada and Sunwing Airlines (Sunwing) have asked the Canadian Transportation Agency (Agency) to temporarily adjust certain compensation and rebooking requirements under the Air Passenger...
Web page | 2020-12-11
December 11, 2020 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today launched a consultation to hear from members of the public, consumer groups and other interested stakeholders on requests by airlines for temporary adjustments to certain obligations...
News | 2020-12-11
On December 11, 2020, the Canadian Transportation Agency (CTA) launched a consultation to hear from members of the public, consumer advocates and other interested stakeholders on requests by airlines for temporary adjustments to certain obligations under the Air Passenger Protection Regulations (...
Consultation | 2020-12-11
December 21, 2020 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) launched today a consultation seeking input from members of the public, consumer organizations, airlines and experts on a proposed regulation establishing additional refund obligations for...
News | 2020-12-21