Agency site
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... by tom oommen, director general for analysis and outreach at the agency . the agency has a broad economic regulation and dispute ... are at the airport when the event happens. we're also working on addressing the complaint backlog by further increasing our ...
Speeches | 2023-01-12
The CTA's simplified complaint process will be easy to access, more efficient and use new systems and technology to deliver faster outcomes to air passengers who submit complaints to the CTA. The process applies to all air travel complaints, including active complaints that have already been...
Web page | 2023-09-30
... standards of treatment for all tarmac delays include, at minimum, access to working lavatories, proper ventilation and heating or cooling, food and ...
Web page | 2023-01-11
... the regulations, standards of treatment have to include, at minimum, access to working lavatories, proper ventilation and heating or cooling, food and ...
Web page | 2023-01-11
... understand what factors the canadian transportation agency (cta) would consider if a passenger complained to the cta about a ... understand what factors the Canadian Transportation Agency (CTA) would consider if a passenger complained to the CTA about a ...
Publication | 2023-01-13