Agency site
Displaying 321-330 of 529 items.
In 2012, the Agency issued five decisions that increased the rights and remedies of travellers when flights are overbooked, cancelled, delayed or rerouted. In these decisions, the Agency ordered changes to the airlines' tariffs to ensure they are reasonable.
A tariff is the contract between an...
Web page | 2017-07-14
Subsection 36.1(7) of the Canada Transportation Act states that:
An agreement that is reached as a result of mediation may be filed with the Agency and, after filing, is enforceable as if it were an order of the Agency.
To file a Settlement Agreement, one of the parties must make the request...
Web page | 2017-07-06
The Canadian Transportation Agency has the jurisdiction to investigate complaints on the accessibility of the federal transportation network when the issues involve persons determined to have disabilities for the purposes of the Canada Transportation Act.
The Agency has investigated or is...
Web page | 2017-06-21
Table of contents
Overview
Total rulings by Members
Disputes resolved by the Agency
Fostering compliance
Providing consumer protection for air passengers
Number and outcome of air travel complaints
Number of complaints resolved (by carrier)...
Web page | 2017-06-16
All personal information created, held or collected by the Canadian Transportation Agency (Agency) is protected under the Privacy Act. This means that you will be informed of the purpose for which it is being collected and how to exercise your right of access to that information. You will be asked...
Web page | 2017-05-23
Service standard
The Agency will generally issue air service licences within 7 business days of receiving all required documentation demonstrating compliance with the licence requirements.
Performance target
The target for achieving this service standard is set at 85 percent.
Performance...
Web page | 2017-05-15
Service standard
The Agency’s target is to issue a program permit within 4 business days of receiving all required documentation demonstrating compliance with the charter requirements for flights to be operated pursuant to the air carrier's non-scheduled international licence.
Performance target...
Web page | 2017-05-15
Service standard
The Agency will generally issue code share and wet lease authorities within 15 business days of receiving all documentation required to demonstrate compliance with the code share and wet lease requirements for flights to be operated pursuant to the air carrier's scheduled or non-...
Web page | 2017-05-15
Licensing and charters
licence@otc-cta.gc.ca
Financial evaluation division
Financial-Evaluation@otc-cta.gc.ca
International agreements
Accords.Agreements@otc-cta.gc.ca
Web page | 2017-05-12
Table of Contents
Executive Summary
Introduction
Background
Consultative Process
What We Heard - Communications
What We Heard - Training
What We Heard - International Air Services
What We Heard - Technical Standards
What We Heard - Systemic Issues...
Web page | 2017-05-10
Also search in...
Sector
Published
- 2024 29 Apply 2024 filter
- 2023 65 Apply 2023 filter
- 2022 32 Apply 2022 filter
- 2021 42 Apply 2021 filter
- 2020 48 Apply 2020 filter
- 2019 53 Apply 2019 filter
- 2018 39 Apply 2018 filter
- 2017 36 Apply 2017 filter
- 2016 63 Apply 2016 filter
- 2015 51 Apply 2015 filter
- 2014 46 Apply 2014 filter
- 2013 23 Apply 2013 filter