Agency site
If you are aware of any violation to the Canada Transportation Act or related regulations, or if you find an air fare advertisement does not comply with the all-inclusive air price advertising regulations, send an email to: OTC.conformite-compliance.CTA@otc-cta.gc.ca.
You may also contact the...
Web page | 2016-09-22
Explanatory notes
The Agency publishes certain public information about Canada's air transport agreements and arrangements such as the traffic rights that may be exercised by designated airlines under air agreements or other instruments.
Countries included in the "Agreement on Air Transport...
Web page | 2016-09-21
Introduction to Info Source
Info Source: Sources of Federal Government and Employee Information provides information about the functions, programs, activities and related information holdings of government institutions subject to the Access to Information Act and the Privacy Act. It provides...
Publication | 2016-09-19
Sample Tariff (Tariff containing rules applicable to scheduled services for the transportation of passengers and their baggage between points in Canada and points inside and outside Canada)
Supporting documents
(Other updated Sample Tariffs will be released and published once they are finalized...
Web page | 2016-09-15
Do you have a dispute related to the federal transportation network?
We may be able to help.
How?
As a tribunal, the Agency can resolve disputes by making decisions like a court but we have many other dispute resolution tools at our disposal.
...
Web page | 2016-09-13
Types of disputes we can resolve
Air travel complaints
Accessibility complaints
Rail complaints
Marine complaints
Comparison of dispute resolution services
Facilitation
An Agency case officer assesses the issue and leads an informal exchange...
Web page | 2016-09-13
The consultation is closed
This consultation took place between September 7 and November 18, 2016.
We are analyzing the input.
Agency staff is seeking interested parties' views on the methodology for determining the capital structure of Canadian National Railway Company (CN) and Canadian...
Consultation | 2016-09-01
Types of disputes we can help with
According to section 24 of the RSA, the Governor in Council can make regulations restricting specific activities on land adjoining the land on which the railway is situated, where those activities may threaten safe railway operations. These regulations may...
Web page | 2016-08-26
Types of disputes we can help with
Under section 99 (Part III) of the Canada Transportation Act, if the parties are unable to reach an agreement respecting a railway crossing, the party proposing to construct the crossing may apply to the Agency.
The Agency may authorize the construction of the...
Web page | 2016-08-26
Types of disputes we can help with
Sometimes railway companies charge shippers for specific activities performed over and above the service to be provided upon payment of the rate, such as:
demurrage (taking longer than permitted to load or unload a railcar);
cleaning and storing railcars;...
Web page | 2016-08-26
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