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Displaying 51-60 of 522 items.
Victoria Airport Authority
(1) On or about July 5, 2023, the Victoria Airport Authority failed to identify by tactile and Braille signage a designated area for service dogs to relieve themselves located outside the terminal across the road from Departures, thereby contravening paragraph 227(1)(a) of the Accessible...
Enforcement Actions | 2023-09-19
LATAM Airlines Group S.A.
(A) On or about August 9, 2023, LATAM Airlines Group S.A. advertised the price of an air service on their website (www.latamairlines.com/ca/en) without including the total price, expressed in Canadian Dollars, that must be paid to the advertiser to obtain the air service, thereby contravening...
Enforcement Actions | 2023-09-13
Pakistan International Airlines Corporation
(A) On or about August 14, 2023, Pakistan International Airlines Corporation, advertised the price of an air service on the website www.piac.com.pk without setting out all third party charges under the heading "Taxes, Fees and Charges" thereby contravening subsection 28(2) of the Air Passenger...
Enforcement Actions | 2023-09-13
WestJet
(A) On or about June 14, 2023, at Calgary International Airport (YYC), WestJet failed to provide the passengers, by means of an audible announcement, the reason for the delay for flight number WS187, thereby contravening subsection 13(4) of the Air Passenger Protection Regulations (APPR).
Enforcement Actions | 2023-09-07
Halifax Airport Authority
(1) On or about March 14, 2023, the Halifax International Airport Authority failed to identify by tactile signage, the designated area for service dogs to relieve themselves located in the area outside of the terminal, thereby contravening paragraph 227(1)(a) of the Accessible Transportation for...
Enforcement Actions | 2023-08-30
Etihad Airways P.J.S.C.
(A) On or about July 17, 2023, Etihad Airways P.J.S.C. made a reference to an air transportation charge in an advertisement on the website www.etihad.com/en-ca/ without setting the charge out under the heading "Air Transportation Charges", thereby contravening subsection 28(3) of the Air Passenger...
Enforcement Actions | 2023-08-30
Aerolineas Argentinas Sociedad Anonima
(A) On or about May 17, 2023, Aerovias del Continente Americano S.A. advertised the price of an air service on their website (www.aerolineas.com.ar/) without including the total price, expressed in Canadian Dollars, that must be paid to the advertiser to obtain the air service, thereby contravening...
Enforcement Actions | 2023-08-28
Air Canada
(1) On or about January 16, 2023, Air Canada failed to provide a temporary replacement mobility aid that met the mobility needs of a person with a disability (2RITEM), who did not retain their mobility aid during flight AC92 and it was not made available to the person at their arrival at Santiago...
Enforcement Actions | 2023-08-15
ER World Services Corp.
(A) On or about July 21, 2023, ER World Services Corp. failed to provide reasonable assistance at the request of an enforcement officer, thereby contravening subsection 178(5) of the Canada Transportation Act.
Enforcement Actions | 2023-08-09
Aero JL, S.A. de C.V.
(A) On or about August 5, 2022, Aero JL, S.A. de C.V. operated an air service using an aircraft bearing registration XA-WIN from Cancun, Mexico (MMUN) to Halifax, Canada (CYHZ) without holding a licence issued under Part II of the Canada Transportation Act (CTA), thereby contravening subsection 57(...
Enforcement Actions | 2023-08-04

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