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Default search behavior Search terms separated by spaces will give results that match all the terms in the query. Searches are not case sensitive. Other than those used for advanced searches, punctuation and special characters are ignored. Common words like "the," "a," and "for...
Web page | 2015-10-23
Grants and Contributions
On October 21, 2005, the Government of Canada announced its commitment to proactively disclose the awarding of grants and contributions over $25,000. The Canadian Transportation Agency does not administer a grants and contributions program. 
Web page | 2015-10-23
Allergies and travel
What should you do if your allergies might affect your travel? Talk to the carrier at least 48 hours in advance. If you need any services from your transportation company, give them as much notice as possible. Companies are expected to arrange most services for you when you give them at least...
Web page | 2015-10-23
Travelling with a service animal
Publications Checklist for travelling with an assistance animal Additional requirements Take Charge of Your Travel: A Guide for Persons with Disabilities Space for Service Dogs (Implementation Guide) Reservation checklist Travel...
Web page | 2015-10-23
Standards for accessible transportation
How the Agency makes transportation accessible It's the Agency's responsibility to ensure that everyone enjoys the same access to travel.  The Agency ensures that any undue obstacles to the mobility of persons with disabilities are removed from transportation services and facilities under its...
Web page | 2015-10-23
Procedures for the conduct of final offer arbitration pursuant to part IV of the Canada Transportation Act
The following provides a procedural guide to arbitrators and to the parties to an arbitration. These provisions can be considered and adopted by an arbitrator when the parties to the arbitration do not otherwise agree on how the arbitration is to be conducted. Conduct of the Arbitration 1...
Web page | 2015-10-22
Memorandum of Understanding
Memorandum of Understanding on coordination of efforts related to A) Noise and Vibration Complaints, B) Road, Utility and Private Crossings, C) Jurisdictional Status of a Railway, D) Railway Operating Certificates, Certificates of Fitness and Railway Line Construction, Between: The Canadian...
Web page | 2015-10-22
Arbitration to establish a level of service agreement (rail)
The Canada Transportation Act provides a right to shippers to establish rail service agreements with railway companies by way of arbitration where the agreements cannot be negotiated commercially.  The arbitrator will be appointed by the Agency on receipt of proposals for arbitration and shall be...
Web page | 2015-10-22
Principles related to level of service arbitration objections
Getting started Overview Issues eligible for arbitration How to apply Eligibility of submissions Objections Scenarios where a railway company can object to an application Procedures for the adjudication of objections Principles related...
Web page | 2015-10-21
What if a railway company violates obligations set out in a level of service arbitration decision?
The Fair Rail Freight Service Act, passed on June 26, 2013, introduced a new dispute resolution option for shippers and railway companies who are unable to negotiate level of service (LOS) contracts respecting the manner in which a railway company will fulfill its service obligations under section...
Web page | 2015-10-21

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