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The Canadian Transportation Agency (Agency) issued on July 12, 2022, a decision on air passenger rights in Canada. In this decision, the Agency found that the cancellation of the applicant's flight, which was due to a crew shortage, was within WestJet's control. The Agency ordered WestJet to pay...
News | 2022-07-12
June 22, 2022 – Gatineau, Quebec – The Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today announced that the Regulations Amending the Air Passenger Protection Regulations, which provide additional refund requirements, are published in Part II of the Canada Gazette. They...
News | 2022-06-22
June 1, 2022 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (Agency) issued today its final determination and found that Flair is Canadian.
The Canada Transportation Act (CTA) requires that air carriers holding certain licences issued by the Agency be Canadian...
News | 2022-06-01
Flair has submitted its response to the preliminary determination issued by the Agency on March 3, 2022. The Agency is in the process of reviewing it.
The Panel will consider all evidence and if it determines at the end of the process that Flair is not Canadian, Flair's licences would be suspended...
News | 2022-05-04
April 29, 2022 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) has announced its determination of the Volume-Related Composite Price Index (VRCPI) for the Canadian National Railway Company (CN) at 1.6319 and the Canadian Pacific Railway Company (CP) at 1....
News | 2022-04-29
Sunwing has stated publicly that all impacted passengers with flight delays over three hours will be compensated and provided a link for those passengers to make a claim for compensation.
News | 2022-04-20
March 3rd 2022 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (Agency) issued March 3rd, 2022 its preliminary determination that Flair may not be controlled in fact by Canadians and may, therefore, not be ‘’Canadian’’, as defined in the Canada Transportation...
News | 2022-03-03
Purpose
This notice is to remind all coasting trade licence applicants and offerors of Canadian-registered ships of important steps to follow when filing coasting trade licence applications and related submissions with the Canadian Transportation Agency (the Agency).
Minimum advance notice...
News | 2022-03-01
January 20 2022 – Gatineau, QC – Canadian Transportation Agency
Since January 1st 2022, the maximum compensation for accessibility-related complaints has increased to $20,536.81.
In the context of an accessibility complaint, the Canadian Transportation Agency (CTA) may award compensation for pain...
News | 2022-01-20
December 22, 2021 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today announced that the Accessible Transportation Planning and Reporting Regulations are now finalized and published in Part II of the Canada Gazette.
The Accessible Canada Act (ACA) sets...
News | 2021-12-22