Agency site
CTA issues determination in Air Transat inquiry:
Determination No. A-2017-194
Background
On August 30 and 31, 2017, the Canadian Transportation Agency (CTA) held a public hearing into the tarmac delay incidents involving two Air Transat flights on July 31, 2017.
The CTA considered two...
Web page | 2017-08-14
In 2012, the Agency issued five decisions that increased the rights and remedies of travellers when flights are overbooked, cancelled, delayed or rerouted. In these decisions, the Agency ordered changes to the airlines' tariffs to ensure they are reasonable.
A tariff is the contract between an...
Web page | 2017-07-14
Subsection 36.1(7) of the Canada Transportation Act states that:
An agreement that is reached as a result of mediation may be filed with the Agency and, after filing, is enforceable as if it were an order of the Agency.
To file a Settlement Agreement, one of the parties must make the request...
Web page | 2017-07-06
The Canadian Transportation Agency has the jurisdiction to investigate complaints on the accessibility of the federal transportation network when the issues involve persons determined to have disabilities for the purposes of the Canada Transportation Act.
The Agency has investigated or is...
Web page | 2017-06-21
Introduction
In just 12 days, we will mark the 150th anniversary of Confederation. This is an opportunity to reflect on how lucky we are to live in this land of peace and prosperity, appreciate the progress we've made as a country, and consider the distances we have yet to travel.
At the heart...
Speeches | 2017-06-19
The Canadian Transportation Agency, which I lead, is an independent tribunal and regulator with responsibilities both for the economic regulation of the national transportation system and accessibility issues for people with disabilities. Under the proposed legislation which the government has...
Speeches | 2017-06-19
Table of contents
Overview
Total rulings by Members
Disputes resolved by the Agency
Fostering compliance
Providing consumer protection for air passengers
Number and outcome of air travel complaints
Number of complaints resolved (by carrier)...
Web page | 2017-06-16
Table of
Contents
Message from the Chair and CEO
All Aboard
The Board of Railway Commissioners, 1904 to 1938
Engines of Change
The Board of Transportation Commissioners, 1938 to 1967
Taking Control
The Canadian Transport Commission,...
Publication | 2017-06-12
Check against delivery
Introduction
Everyone in this room, I'd venture, has at least two things in common: we've all flown in the last year, if not the last 48 hours, and we all have, or have had, or know someone who has a disability. So smooth, efficient, and accessible travel is not someone...
Speeches | 2017-06-09
Also search in...
Type
- Web page 534 Apply Web page filter
- Enforcement Actions 240 Apply Enforcement Actions filter
- Publication 201 Apply Publication filter
- News 165 Apply News filter
- Notices of Discontinuance 153 Apply Notices of Discontinuance filter
- Air Agreements 74 Apply Air Agreements filter
- Speeches 45 Apply Speeches filter
- Consultation 27 Apply Consultation filter
Sector
- Air 539 Apply Air filter
- Agency 224 Apply Agency filter
- Accessible Transportation 189 Apply Accessible Transportation filter
- Rail 170 Apply Rail filter
- Enforcement 40 Apply Enforcement filter
- Consultations 23 Apply Consultations filter
- Marine 11 Apply Marine filter
- Interprovincial bus 1 Apply Interprovincial bus filter
Published
- 2024 96 Apply 2024 filter
- 2023 200 Apply 2023 filter
- 2022 90 Apply 2022 filter
- 2021 96 Apply 2021 filter
- 2020 118 Apply 2020 filter
- 2019 154 Apply 2019 filter
- 2018 159 Apply 2018 filter
- 2017 60 Apply 2017 filter
- 2016 93 Apply 2016 filter
- 2015 83 Apply 2015 filter
- 2014 59 Apply 2014 filter
- 2013 145 Apply 2013 filter
- 2012 1 Apply 2012 filter
- 2011 6 Apply 2011 filter
- 2010 8 Apply 2010 filter
- 2009 4 Apply 2009 filter
- 2008 5 Apply 2008 filter
- 2007 10 Apply 2007 filter
- 2006 3 Apply 2006 filter
- 2005 4 Apply 2005 filter
- 2004 1 Apply 2004 filter
- 2003 2 Apply 2003 filter
- 2002 2 Apply 2002 filter
- 2001 4 Apply 2001 filter
- 2000 10 Apply 2000 filter
- 1999 2 Apply 1999 filter
- 1998 5 Apply 1998 filter
- 1997 2 Apply 1997 filter
- 1996 2 Apply 1996 filter
- 1995 2 Apply 1995 filter
- 1994 3 Apply 1994 filter
- 1993 1 Apply 1993 filter
- 1991 1 Apply 1991 filter
- 1987 1 Apply 1987 filter
- 1985 1 Apply 1985 filter
- 1984 1 Apply 1984 filter
- 1978 1 Apply 1978 filter