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Displaying 31-40 of 70 items.
December 11, 2020 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today launched a consultation to hear from members of the public, consumer groups and other interested stakeholders on requests by airlines for temporary adjustments to certain obligations...
News | 2020-12-11
Air passenger protection during and beyond the pandemic, by Scott Streiner, Chair and CEO, Canadian Transportation Agency (Hill Times 2020-11-16)
News | 2020-11-13
March 13, 2020 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today took steps to address the major impacts that the COVID-19 pandemic is having on the airline industry.
The Air Passenger Protection Regulations (APPR) set air carriers' obligations to...
News | 2020-03-13
February 13, 2020 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today opened an inquiry into complaints from air passengers alleging that airlines are not accurately communicating the reasons for flight delays or cancellations.
On December 15, 2019, the...
News | 2020-02-13
December 27 2019 – Gatineau, QC – Canadian Transportation Agency
Starting December 28, 2019, limits of liability of the Montreal Convention will increase. Based on this rise, air passengers who travel internationally will now have the right to compensation for damages for lost or damaged baggage...
News | 2019-12-27
December 13, 2019 – Gatineau, QC – Canadian Transportation Agency
Starting this Sunday, December 15, air passengers will have new rights under the Canadian Transportation Agency’s (CTA) Air Passenger Protection Regulations (APPR)
Airlines flying to, from and within Canada will need to provide...
News | 2019-12-13
Gatineau – December 11, 2019
Scot Streiner, Chair & CEO of the Canadian Transportation Agency (CTA) will be joined by the Honourable Marc Garneau, Minister of Transport, to launch the final provisions of the Air Passenger Protection Regulations.
Mr. Streiner and Minister Garneau will be...
News | 2019-12-11
December 10, 2019 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (Agency) issued today its determination that WestJet and Swoop Inc. would continue to meet the Canadian ownership and control requirements following the proposed acquisition of WestJet Airlines...
News | 2019-12-10
When severe weather or other uncontrollable events impact your flight and travel dates, you are strongly encouraged to contact your airline, travel agency or tour consolidator as soon as possible to confirm or adjust your travel plans accordingly.
Consult the Government of Canada's Hurricane...
News | 2019-09-04
With the coming into force of the Air Passenger Protection Regulations (APPR), the CTA has developed a series of guides providing a detailed explanation of airline obligations toward passengers in various situations. The guides are intended to help passengers understand their rights and airlines...
News | 2019-08-16