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Air passenger protection during and beyond the pandemic, by Scott Streiner, Chair and CEO, Canadian Transportation Agency (Hill Times 2020-11-16)
News | 2020-11-13
Case No. 20-01590
September 30, 2020
Prepared by: Tom Oommen, Inquiry Officer
Appointment of Inquiry Officer and Scope of the Inquiry Officer’s Report
On February 13, 2020, the Canadian Transportation Agency (Agency) opened an inquiry into complaints from passengers alleging that air carriers...
Web page | 2020-11-05
November 5, 2020 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today published the Inquiry Officer's report on hundreds of complaints from air passengers alleging that airlines did not accurately communicate the reasons for flight delays or cancellations...
News | 2020-11-05
Overview
Total rulings by Members
Appointed by the Governor in Council, the Agency's Members are responsible for rendering decisions and orders related to formal complaints or applications, as well as addressing other issues affecting Canada's national transportation system.
As objective and...
Web page | 2020-11-04
Canadian
Transportation
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Table of contents
Message from the Chair and CEO
About the CTA
Transportation industry trends
Legislative developments
Key CTA initiatives
Determinations and...
Publication | 2020-11-04
The Canadian Transportation Agency released its 2019-2020 Annual Report today. The report summarizes activities on each of the Agency's three core mandate areas:
To help ensure that the national transportation system runs efficiently and smoothly in the interests of all Canadians; including...
News | 2020-11-04
Accessibility and recovery: Breaking barriers to travellers with disabilities as aviation rebuilds
News | 2020-11-04
What is a crossing?
A ''crossing'' is a road or other way across a railway line, either at level (grade crossing) or by going underneath or overhead (grade separation).
"Private crossing" means one used by landowners – such as farmers – and "road crossing" usually means one used by the general...
Web page | 2020-11-03
Chair and CEO Keynote Address to the IATA Global Accessibility Symposium – October 27, 2020
The air transportation sector is going through its greatest crisis since the first international commercial flight a century ago.
That flight was operated by Aeromarine Airways, which in 1920 began a...
Speeches | 2020-11-02
The CTA’s 300 dedicated public servants have been working from home since mid-March to deliver results for Canadians. Despite the sudden and sustained shift to remote work, all of the CTA’s services have been maintained, thanks to the team’s professionalism.
Some facts about the processing of...
News | 2020-10-30