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Displaying 161-170 of 188 items.
Requests for additional seats
What should you do if you need additional seats? Talk to the company at least 48 hours in advance. If you need any services from your transportation company, give them as much notice as possible. Companies are expected to arrange most services for you when you give them at least 48 hours...
Web page | 2017-01-05
Accessibility complaints about transportation services
  Accessibility Help Line Have questions relating to accessible transportation? Need help filing an accessibility complaint? 1-844-943-0273 Contact us Monday to Friday, 8 a.m. to 5 p.m. EST. TTY: 1-800-669-5575 ASL version of...
Web page | 2016-09-26
Web Accessibility - A Resource Tool for Transportation-Related Websites
Introduction More and more travellers are using the websites of transportation service providers to arrange travel. If persons with disabilities are to have equal access to these websites, transportation service providers must ensure that their websites are accessible. This resource tool is...
Publication | 2016-07-08
Ministerial Inquiry into Allergies to Peanuts, Nuts and Sesame Seeds in Commercial Air Travel - Report of the Inquiry Officer
Executive summary Introduction and background The Canadian Transportation Agency (Agency) is an independent quasi-judicial tribunal of the Government of Canada. Part V of the Agency's enabling statute, the Canada Transportation Act, S.C., 1996, c. 10 (CTA), contains accessible transportation...
Publication | 2016-06-15
Compliance Report: Montréal-Pierre Elliott Trudeau International Airport
Background The Canadian Transportation Agency (Agency) is responsible for ensuring that undue obstacles to the mobility of persons with disabilities are removed from air and federal rail, ferry and bus services and facilities. It seeks to remove these obstacles by: administering regulations and...
Publication | 2016-06-08
Canadian Transportation Agency launches consultation on accessible transportation as Phase 1 of its Regulatory Modernization Initiative
June 6, 2016 – Gatineau, QC – Canadian Transportation Agency As part of the Regulatory Modernization Initiative announced last week, the Agency is launching the first phase of its regulatory review, which focuses on accessible transportation. To advance this initiative, the Agency will be meeting...
News | 2016-06-06
Accessible transportation regulations
Most provisions of the – over 200 – are now in force. More complex provisions are being phased-in over two years until 2022. The ATPDR have been amended to correct errors and inconsistencies so that the ATPDR are as clear as possible. In addition, the Canadian Transportation Agency Designated...
Consultation | 2016-05-31
Removing Communication Barriers for Travellers with Disabilities: Code of Practice
Purpose of this Code This Code contains accessibility standards developed to improve the communication of transportation-related information for persons with disabilities on a systemic basis as they use the federal transportation network. While this Code focuses on the information needs of...
Publication | 2016-03-31
Accessibility of communications (Additional references)
How to make communications accessible Multiple formats Website accessibility Common accessibility symbols Improving communication with persons with disabilities Standards for the accessibility of communications are set out in Removing Communication Barriers for...
Web page | 2016-03-30
Aircraft Accessibility for Persons with Disabilities: Code of Practice for Fixed-Wing Aircraft with 30 or More Passenger Seats
Purpose of the Code of Practice This Code of Practice (Code) contains accessibility standards developed to enhance the level of accessibility for persons with disabilities when travelling by air, and sets out what the Canadian Transportation Agency expects of aircraft operators. In addition to...
Publication | 2016-03-17

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