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On May 23, 2018, amendments to the Canada Transportation Act (the Act) provided the Canadian Transportation Agency (Agency) with the authority to resolve disputes between a shipper and a local carrier related to Long-Haul Interswitching (LHI).
The LHI provisions enable a shipper who has a dispute...
News | 2019-10-15
September 10, 2019 – Gatineau, QC – Canadian Transportation Agency
The Mobility Aids and Air Travel Report, developed by an International Working Group (IWG) established by the Canadian Transportation Agency (CTA), is now available. It includes four recommendations that can be implemented in the...
News | 2019-09-10
When severe weather or other uncontrollable events impact your flight and travel dates, you are strongly encouraged to contact your airline, travel agency or tour consolidator as soon as possible to confirm or adjust your travel plans accordingly.
Consult the Government of Canada's Hurricane...
News | 2019-09-04
August 20, 2019 – Gatineau, QC – Canadian Transportation Agency
The disability community and persons with disabilities now have new tools available to help them exercise their right to an accessible transportation network. In support of the implementation of the new Accessible Transportation for...
News | 2019-08-21
With the coming into force of the Air Passenger Protection Regulations (APPR), the CTA has developed a series of guides providing a detailed explanation of airline obligations toward passengers in various situations. The guides are intended to help passengers understand their rights and airlines...
News | 2019-08-16
August 16, 2019 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) is launching an inquiry to examine whether the terms of WestJet's tariff dealing with schedule changes and irregularities are just and reasonable, taking into account the requirement for...
News | 2019-08-16
News release - On the path towards a more accessible Canada with the creation of the Council of Federal Accessibility Agencies
News | 2019-08-15
July 15, 2019 – Gatineau, QC – Canadian Transportation Agency
Starting today, passengers have new rights under the Canadian Transportation Agency’s (CTA) Air Passenger Protection Regulations when they travel by air. The new regulations, a major CTA regulatory initiative, require airlines to meet...
News | 2019-07-15
In the matter of
Application by Rosalie Finlay against Sunwing Airlines Inc. (Sunwing)
Case No.: 17-02594
The Canadian Transportation Agency (Agency) will hold an oral hearing on Wednesday, July 17, 2019 in the Lobby Meeting Room at the Holiday Inn Express & Suites, 37 Spicer Square,...
News | 2019-07-11
July 10, 2019 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today announced that its Accessible Transportation for Persons with Disabilities Regulations (ATPDR) are now finalized.
The regulations consolidate the CTA's various accessibility instruments –...
News | 2019-07-10